Audio Express
Audio Express's Business Hours
About
Audio Express in Mesa, Arizona is a well-established car stereo store specializing in audio system installations, security systems, and automotive electronics. With over 25 years of service, they've built a reputation for professional installations, knowledgeable staff, and excellent customer service. Their skilled technicians provide expert installations of car stereos, speakers, backup cameras, and alarm systems.
Audio Express's Reviews
Summary
Customers consistently praise the professional installation services, knowledgeable staff, and excellent customer service. Many reviewers appreciate the staff's willingness to explain products and features thoroughly. The store receives particular praise for their clean installations and quality workmanship. A few negative reviews mention wait times during busy periods.
People Often Mention
Everyone was so helpful. I feel like I have a brand new car! Thanks guys!
No written review provided
Thank you, Kunoman, for your 5-star rating; your support means a lot to us!
The Gilbert Rd location is awesome! They really know their stuff and listen to your needs to determine the best options for you. They're not pushy sales-wise at all. You can def trust these guys.
Thank you, Hong! We're glad you had a great experience at our Gilbert Rd location and appreciate your kind words about our team's knowledge and approach. Your trust means a lot to us!
Excellent customer service and professional install team. Definitely recommend checking them out.
Thank you, Will, we appreciate your kind words and are glad you had a great experience with our customer service and install team!
Excelente atención
Thank you, Jean, for your kind words about our excellent attention; we truly appreciate your feedback!
The gentleman that helped me with my system. Was fantastic thanks a lot
Thank you, Joe, for your kind words; we're glad to hear that our team member provided fantastic assistance with your system!
Close fairly early, especially since it's the holiday season and very understaffed. Went in to see about a new head unit and no one was available to assist as 1 was helping a customer in the store (understandable) and the other was assisting a customer on the phone (understandable until 15 minutes had gone by and he was still on the phone). After 15 minutes of no help we simply walked out, will head to a competitor tomorrow.
Paul, I sincerely apologize for the inconvenience you experienced during your visit, especially during such a busy holiday season. I understand how frustrating it can be to wait without assistance, and I appreciate your patience. We value your feedback and are committed to improving our service. If you would like to discuss this further, please feel free to reach out via text or call.
My daughter's car was done in a timely manner and she is happy, so I'm happy. Thanks guys
Thank you, Carlos! We're glad your daughter's car was taken care of promptly and that it made both of you happy. We appreciate your support!
Very knowledgeable, professional and kind .. thank you for taking time to show us how to use our alarm 😀
Thank you, Angie, for your kind words! We're glad to hear you found our service helpful, and we'll make sure to pass along your appreciation to the team.
Very organized and did a great job thanks guys
Thank you, Tim! We appreciate your kind words and are glad the team made a positive impression.