Audio Express

1235 S Gilbert Rd #10, Mesa, Arizona 85204

Praised: Fair prices
Praised: Great service
Praised: Quality work
Complaint: Long waits

Photos from Google.

About

Audio Express in Mesa, Arizona is a well-established car stereo store specializing in audio system installations, security systems, and automotive electronics. With over 25 years of service, they've built a reputation for professional installations, knowledgeable staff, and excellent customer service. Their skilled technicians provide expert installations of car stereos, speakers, backup cameras, and alarm systems.

Services

Stereo & CarPlay
Remote start & alarms
Dash & backup cams
Car audio repair

Listed on Google as: Car stereo installation, Car alarm systems, Stereo repair service, Remote start installation, Backup camera installation.

Call to ask about anything else.

Business Hours

MondayClosed
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 6 PM
SundayClosed

Shown in Mesa local time (Arizona time (no daylight saving)).

Contact

Phone: (480) 545-5202
Website: audioexpress.com
Address: 1235 S Gilbert Rd #10, Mesa, Arizona 85204

Reviews

4.7

1475 reviews

51281
484
325
217
168

Read All Reviews

Summary

AI Generated from Google reviews

Customers consistently praise the professional installation services, knowledgeable staff, and excellent customer service. Many reviewers appreciate the staff's willingness to explain products and features thoroughly. The store receives particular praise for their clean installations and quality workmanship. A few negative reviews mention wait times during busy periods.

Jan 2, 2025Anonymous Customer
Everyone was so helpful. I feel like I have a brand new car! Thanks guys!
Dec 29, 2024Anonymous Customer
No written review provided
Response from business
Thank you, Kunoman, for your 5-star rating; your support means a lot to us!
Dec 27, 2024Anonymous Customer
The Gilbert Rd location is awesome! They really know their stuff and listen to your needs to determine the best options for you. They're not pushy sales-wise at all. You can def trust these guys.
Response from business
Thank you, Hong! We're glad you had a great experience at our Gilbert Rd location and appreciate your kind words about our team's knowledge and approach. Your trust means a lot to us!
Dec 23, 2024Anonymous Customer
Excellent customer service and professional install team. Definitely recommend checking them out.
Response from business
Thank you, Will, we appreciate your kind words and are glad you had a great experience with our customer service and install team!
Dec 20, 2024Anonymous Customer
Excelente atención
Response from business
Thank you, Jean, for your kind words about our excellent attention; we truly appreciate your feedback!
Dec 19, 2024Anonymous Customer
The gentleman that helped me with my system. Was fantastic thanks a lot
Response from business
Thank you, Joe, for your kind words; we're glad to hear that our team member provided fantastic assistance with your system!
Dec 18, 2024Anonymous Customer
Close fairly early, especially since it's the holiday season and very understaffed. Went in to see about a new head unit and no one was available to assist as 1 was helping a customer in the store (understandable) and the other was assisting a customer on the phone (understandable until 15 minutes had gone by and he was still on the phone). After 15 minutes of no help we simply walked out, will head to a competitor tomorrow.
Response from business
Paul, I sincerely apologize for the inconvenience you experienced during your visit, especially during such a busy holiday season. I understand how frustrating it can be to wait without assistance, and I appreciate your patience. We value your feedback and are committed to improving our service. If you would like to discuss this further, please feel free to reach out via text or call.
Dec 16, 2024Anonymous Customer
My daughter's car was done in a timely manner and she is happy, so I'm happy. Thanks guys
Response from business
Thank you, Carlos! We're glad your daughter's car was taken care of promptly and that it made both of you happy. We appreciate your support!
Dec 13, 2024Anonymous Customer
Very knowledgeable, professional and kind .. thank you for taking time to show us how to use our alarm 😀
Response from business
Thank you, Angie, for your kind words! We're glad to hear you found our service helpful, and we'll make sure to pass along your appreciation to the team.
Dec 8, 2024Anonymous Customer
Very organized and did a great job thanks guys
Response from business
Thank you, Tim! We appreciate your kind words and are glad the team made a positive impression.

Features & Amenities

Amenities

Assembly service
Repair services

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Payment Methods

Credit cards
Debit cards
NFC mobile payments

Questions to ask Audio Express

1What would the total be for my car, parts and labor?So you can compare quotes on the full price.
2Have you worked on my make and model before?Newer cars can need extra parts or know-how.
3Do you install parts I bought online? Does labor cost more?Not every shop does, so ask before you buy.
4Do you warranty your labor? For how long?So you know what happens if something stops working.
5Can you send photos of past installs?Photos show the finished work, which stars can’t.
6Do you charge to check it? Does that go toward the repair?So there are no surprises at pick-up.

Call Audio Express

More car audio shops in Mesa

MESA CAR AUDIO
4.7 from 337 reviews
2.1 mi
Level 10 Audio and Performance
4.9 from 211 reviews
2.7 mi
Quality Car Stereo
4.8 from 200 reviews
6.9 mi

See all 4 car audio shops in Mesa Best Arizona car audio shops