Aspen Sound
Aspen Sound's Business Hours
About
Aspen Sound is a premier car stereo and audio equipment store located in Spokane, Washington. With over 190 customer reviews and a strong 4.5-star rating, they specialize in car audio installations, remote start systems, and custom sound solutions. Their experienced team, including notable staff members like Tyler, Zach, and Kirby, is known for providing exceptional customer service and technical expertise in car audio and security systems.
Aspen Sound's Reviews
Summary
Customers consistently praise Aspen Sound for their exceptional customer service, technical expertise, and quality installations. Many reviewers highlight the staff's knowledge, particularly mentioning Tyler and Zach, who are noted for their patient explanations and helpful guidance. The shop receives high marks for their remote start installations, sound system upgrades, and attention to detail. While the vast majority of reviews are positive, a few negative reviews mention warranty issues or product reliability concerns.
People Often Mention
Great customer service and attention to detail. Tyler assistance in building a price quote to for complete replacement of auto audio equipment. Helped to develop a plan to replace the equipment a little at a time. Ensured equipment was compatible with my vehicle. Would recommend to others.
Thanks, Richard! Glad Tyler took the time to build a plan that works for you and ensure everything is a good fit for your vehicle. Appreciate the recommendation—let us know if we can help with anything else!
Tyler was great! Went out of his way to get the right product I needed.
Thanks, Kyle! Glad to hear Tyler went the extra mile to get you the right product. We appreciate your support—let us know if you ever need anything else!
I needed my remote start system re-set, and Nathan Kirby got me in same-day. Great service, and great explanation of what needed done and why.
Thanks, Laurel! Glad Nathan could get you in so quickly and take care of your remote start system. It's always nice when someone takes the time to explain things clearly. Let us know if you need anything else!
Great customer service. Was really smooth and nice transaction!!
Thank you, Nesradine! We're glad to hear you had a smooth and pleasant experience with us. If you ever need anything else, we're here to help!
They did a great job and helped me make the best choice as far as quality while keeping it cost effective. Tyler was extremely helpful and knowledgeable.
Thank you, Chris! We're happy to hear Tyler's knowledge and guidance helped you find the right setup while keeping things cost-effective. It's great to know you're pleased with the outcome—let us know if you ever need anything down the road!
This store only sells duds radios apparently. I bought a CD player here and had issues right out the gate. Luckily at that time it was still under warranty. But the replacement also stopped working...
I went in sub shopping and was helped by Brandon and Zack who were both very knowledgeable and easy to talk to they helped me choose a sub and helped dial in my amp in a quick and helpful purchase. Highly recommend going In and seeing these two if you have any questions or interests in subs and radio equipment
Thanks, Ben! It's great to hear that Brandon and Zack were able to help you pick out the right sub and fine-tune your amp. We're glad they made the experience straightforward and easy to navigate. If you have any other audio needs down the road, don't hesitate to reach out. Enjoy your new setup!
Just had my sound system done by them. Went to car toys and they quoted me for things that were wrong and that I didn't need. Took the quote to these guys and they made it right the first time...
Thank you, Michael! We're glad we could help get your sound system done right and that the team made you feel at home throughout the process. It's great to hear you're enjoying the audio and found our service straightforward and helpful. We look forward to helping you again in the future!
What kind of music do you listen to? Only BBNO$. Thanks for the new stereo and the lesson on how to use it. I will be back when I blow up these speakers. Thumbs up emoji.
Thanks, Elissa! BBNO$ is a solid choice, and we're glad you're enjoying the new stereo. When it's time for those speaker upgrades, you know where to find us!
No written review provided
Thanks for stopping by, we're glad we could help you find what the Silverado needed. We're here to help with any future products!