Underground Customs
Underground Customs's Business Hours
About
Underground Customs is a well-established car customization shop in Odessa, Texas, specializing in car audio installations, window tinting, and vehicle accessories. The shop is known for their competitive pricing and efficient service, though customer experiences vary particularly regarding their window tinting work.
Underground Customs's Reviews
Summary
Reviews indicate mixed experiences with Underground Customs. While many customers praise their quick service and competitive pricing, there are significant concerns about window tinting quality, with some customers reporting issues with bubbles and peeling. Customer service experiences vary, with some reporting excellent interactions while others describe communication challenges.
People Often Mention
NO GOOD QUALITY WORK LIKE THEY MAKE IT SOUND TERRIBLE AT INSTALING THEN THEY WANT TO CHARGE FEW HUNDRED DOLLARS EXTRA FOR WORK THEY SHOULD OF DONE IN THE FIRST PLACE
so when i got my tint done it was not done correctly and now it is lifting around the wedges and has lots of bubbles and all windows look like it was rushed so i called to see how we can fix this issue and was told to be up here at 9am to have it fixed and looked over on all the windows. but it is 10am and no one is here. so i would do your research don't always go for the cheapest price. the older gentleman that speaks very lil english is very sweet and caring and very apologetic !
No written review provided
Was so helpful in explaining everything to me, felt welcomed and also did a fantastic job. They also got me in quick and price point was great!!!
guy at the counter sold me a fuse that was too small for my system even though I had asked for a 250amp one. I thought maybe he knew what he was talking about, it blew the next day. Wasted 50 dollars and made me pay him through cashapp
Not really sure what to say. I have read a lot of great reviews, but the website does not show anything other than a phone number, but when I called they would not answer. I have yet to have any work done because they can't answer the phone, so I would have to say the customer service is not very good. I hope they can change my mind, if they ever answer the phone.
Awesome tint service and a great price. I've taken 2 vehicles to them for full ceramic tint. I will continue to take my vehicles to them for tint service.
They did an awesome job on my car most definitely recommend !💯
No written review provided
Took in 2 cars for tint. On my black challenger, after it was completed, now has 2 scratches. Deep scratches that i can put my finger nail in. I brought it to the attention of Carlos. He said they can't fix it because I don't have proof of them NOT being there prior to going to the shop. Who takes pics of their cars daily?? My wife and I bought a Genesis G70 24 hours prior to going to this place. The car was fresh off the truck. No scratches. After we get it tinted, now it has scratches. And they refuse to fix or be held accountable for their mistakes. DO NOT COME TO THIS PLACE FOR ANY REASON!!