NET Audio
1304 Kell Blvd, Wichita Falls, Texas 76301
- Praised: Good communication
- Praised: Knowledgeable staff
- Praised: Quality work
- Complaint: Poor communication
- Complaint: Long waits
No photos of this shop yet.
About
NET Audio is a car stereo store in downtown Wichita Falls, Texas, with over 20 years of experience in car audio and electronics. The shop installs audio, safety, lighting, remote start and security upgrades, and builds custom subwoofer enclosures made for specific vehicles, which it also ships to customers.
Services
- Stereo & CarPlay
- Subs, speakers & amps
- Remote start & alarms
- Dash & backup cams
- Truck accessories & lighting
- Marine & powersports
Listed on Google as: Car stereo installation, Custom subwoofer enclosures, Speaker installation, Subwoofer installation, Amplifier installation, Backup camera installation, Remote start installation, Car security system installation, LED lighting installation, Marine audio installation, Custom fabrication.
Call to ask about anything else.
Business Hours
- Monday9 AM to 6 PM
- Tuesday9 AM to 6 PM
- Wednesday9 AM to 6 PM
- Thursday9 AM to 6 PM
- Friday9 AM to 6 PM
- SaturdayClosed
- SundayClosed
Shown in Wichita Falls local time (Central time).
Contact
- Phone
- (940) 767-1800
- Website
- netaudio.com
- Address
- 1304 Kell Blvd, Wichita Falls, Texas 76301
Reviews
4.7
143 reviews
- 5128
- 46
- 31
- 20
- 18
Summary
AI Generated from Google reviewsThe business receives strongly positive reviews. Customers frequently praise owner Paul for his patience, product knowledge and quick replies to calls and emails. Many reviewers highlight the build quality and fit of the shop's custom subwoofer enclosures, and some drove across the state for an install. Customers also mention honest advice and help fixing ordering mistakes. Some negative reviews mention long lead times on enclosure orders, a fitment complaint and a dropped conversation, though the owner replies to most reviews in detail.
- Anonymous Customer
Exceptional quality. I just ordered my third Subwoofer enclosure from Net Audio.
Response from business
Thanks Daniel! I count 4 on my end :) I'm just glad you're happy with them. Thanks for the repeat business!
- Anonymous Customer
No written review provided
Response from business
Hi James, I'm sorry if you feel that your experience with us deserved a 1-star review. We don't have any record of you being here, was there anything specific that you thought we could be better with?
- Anonymous Customer
This company is great! They sell high quality products and the subwoofer enclosure's are top notch. Also, anytime you call them with a question they will go out of the way to give or get you the correct answer. I just received my subwoofer enclosure yesterday. I love the way it fits in my truck and I love even more the way it sounds. I will say it does take a bit for you to get your subwoofer box from them. They are a small company with a big following and high demand. If you purchase a subwoofer enclosure from Net Audio I guarantee you will be happy. But just be patient, it took about 10 weeks to get mine. When I order it they told me 13 weeks. They got it done earlier! In the interim I just bought a cheap box for 100 bucks. Great Job Net Audio and Thank You for the excellent enclosure and best customer service!
Response from business
Hi Charlie, thank you for the kind words and sharing your experience with us. I'm glad we were able to get you what you wanted for your project!
- Anonymous Customer
Very responsive, super nice people, great place to order stuff from!
- Anonymous Customer
Bought an Alpine wiring kit for a 2025 Ram. Big horn, 1500 last year, worked absolutely perfect. Very easy installation and plug and play. Just like they say would definitely recommend their products I'll soon be purchasing something else from em
Response from business
Thank you! Glad we could help you out with your project.
- Anonymous Customer
Small shop. Friendly people. Good guarantee on work and results. Name brand gear. Can get expensive with the high end products.
- Anonymous Customer
I ordered a box back in February. Was told it would take 12 weeks to get it sent out. It did take a little longer. Paul always responded to my emails for updates. And in the end, he got my box out to me for my deadline. I did not receive a shipment notification from net audio. But my UPS account alerted me of the shipment. The parcel was a little haggard looking. But inside, was a well protected subwoofer box that arrived in mint condition. This is a solid, sturdy, rigid box. Clean, simple finishes. My subs fit the cut outs perfectly. It’s just what I wanted. Got it in the truck this morning, and I’ll give the system a retune in the next couple days. Thanks again!
Response from business
Hi Kevin! I'm glad to hear that it showed up in one piece. That's why we layer up that packaging like that. No matter what we do, we know UPS will try and beat it up. I'd love to hear back on how those Wavtech subs sound in there.
- Anonymous Customer
Pretends to want to help, refuses tip claiming this is what they do and then ghosts me. I definitely asked a lot of questions which is why I offered the tip. Never do business with someone that ignores customers.
Response from business
Hi Rob, I've hunted through all my messages and emails and can't find anything I was speaking with with Ayala as a last name, so I'm not sure what we were talking about or where. I'm sorry if somewhere communication got dropped and you felt forgotten, but I assure you that "ghosting you" was not intentional. I am on email and messages way too much and speak to tons of people all day, everyday, but sometimes a message can get skipped or marked as read on accident, and if that happened to you, I am truly sorry. Intentionally ignoring someone is not what we do here and I try and make it a rule to have the last word with my online customers so they know that I saw what was said. If you still want help with your project, please, feel free to reach back out or call the shop. Someone will always answer or return a voice mail if a call was missed. We really do try to help every customer, so I am sorry that this is the experience that you had with us and if you can find it in your heart to forgive us, we would love to have the change to correct that. If not, I understand and I hope you find the help you need with your project elsewhere.
- Anonymous Customer
We drove across Texas to get to Net Audio because of the quality of the sub box builds. I was having a hard time giving up storage space for the boxes that were advertised for my 2025 Ram 3500 Mega Cab. I called to discuss options and that is when Maycen casually mentioned that they had built a prototype box that would fit my truck and maximize my available storage space, essentially keeping all the behind-the-seat storage. I was skeptical that anyone could get a decent amount of bass out of such a small box, but Paul designed this box specifically to match the speakers. This box wasn't listed on the website, so if you are having a hard time deciding, definitely call them and ask the questions. Maycen did an excellent job installing, and I cannot believe how much sound comes out of this small box!! It was exactly what I was lookin for and is the best quality sounding bass set up I have had in a vehicle to date. Would I drive across the state to do this again? Absolutely! Highly recommended!
Response from business
Thank you Michael! It's always nice to hear when a plan came together exactly how a customer expected. Glad you're happy with it!
- Anonymous Customer
Superb customer service! Everything about my interaction with NET Audio was great. I reached out to them multiple times, with probably very silly and easy questions, and they helped me every step of the way. I recommend for anything and EVERYTHING car audio!
Response from business
Thanks Kaylon! And no silly questions there, so no worries. We can't expect the customer to be the experts, that's why we're here. Always happy to help out. Catch you on your next project!
Features & Amenities
Amenities
- Assembly service
- Installation services
- Repair services
- In-store pickup
- Onsite services
- Small business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payment Methods
- Credit cards
- Debit cards
- NFC mobile payments
- Checks
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