Audio Connections / AC Customs

3000 Kemp Blvd, Wichita Falls, Texas 76308

  • Praised: Knowledgeable staff
  • Praised: Quick service
  • Praised: Quality work
  • Complaint: Poor communication
  • Complaint: Warranty problems

Photos from Google.

About

Audio Connections / AC Customs is a well-established car stereo store located in Wichita Falls, Texas, specializing in audio installations, window tinting, and automotive electronics. With experienced technicians like Tom on staff, they provide professional installation services for car audio systems, speakers, and various automotive electronic upgrades.

Services

Listed on Google as: Car stereo installation, Window tinting, Auto electronics installation, Home theater systems, Truck accessories, Audio system repairs.

Call to ask about anything else.

Business Hours

  • Monday9 AM to 6 PM
  • Tuesday8 AM to 6 PM
  • Wednesday8 AM to 6 PM
  • Thursday8 AM to 6 PM
  • Friday8 AM to 6 PM
  • SaturdayClosed
  • SundayClosed

Shown in Wichita Falls local time (Central time).

Contact

Email
Address
3000 Kemp Blvd, Wichita Falls, Texas 76308

Reviews

4.0

79 reviews

  • 552
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  • 117
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Summary

AI Generated from Google reviews

The business receives mixed reviews with a majority being positive. Customers frequently praise technician Tom for his knowledge and service. Many customers appreciate the quick service and professional installations. Some negative reviews mention issues with refunds and installation problems. The shop has been noted for their expertise in car audio systems and window tinting, though there have been occasional complaints about communication and follow-up service.

  • Anonymous Customer

    Did a fantastic job on my new radio. It looks professionally done. I am very satisfied. I highly recommend.

  • Anonymous Customer

    No written review provided

  • Anonymous Customer

    No written review provided

  • Anonymous Customer

    My son likes this place and has done business here. Friendly people. Give them a try!

  • Anonymous Customer

    No written review provided

  • Anonymous Customer

    Gave them a down payment for a radio and they were not able to get it and have been giving me the run around on getting my down payment back for months.

    Response from business

    Thanks for the info on this , sorry first i have heard of this and i will look into this personally and contact you within next 48 hours to find a resolution. Thanks Skip Owner

  • Anonymous Customer

    No written review provided

  • Anonymous Customer

    I took my car there to have a stereo and speakers installed. Paid cash for everything. Took them 4 hours to complete the job. After I left the stereo stopped working. I took it back and they drove it around back. 5 minutes later they bring the car back and said it's fixed. I leave a again as l was relocating to a different city. I realized that during the install that my dashboard had been cracked severely. All the instruments gauges failed to work. 4way flasher's, break lights, stereo, A/C, speedometer, gas gauge etc... not working. It's been garaged every since I moved from Wichita falls Texas. Now I have it being repaired at a Ford dealership and discovered the whole issue was due to improper audio installation. I've had to pay a substantial amount of money to have this issue corrected. Horrible place to do business 😢

  • Anonymous Customer

    Tom & the crew will get you right. I recommended 10/10. These guys are knowledgeable, affordable, and do clean installations.

  • Anonymous Customer

    Very speedy and professional. I would highly recommend for all car stereo things.

    Response from business

    Thank you ! Appreciate your business sir

Features & Amenities

Amenities

  • Assembly service
  • Repair services

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Payment Methods

  • Credit cards
  • Debit cards
  • NFC mobile payments

Questions to ask Audio Connections / AC Customs

Call the shop

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