Modern AUDIO Solutions is a veteran and women-owned car stereo store located in McKinney, Texas. Specializing in car audio installations and customizations, they offer professional services including stereo systems, dash cams, and custom speaker installations. Their experienced team is known for their technical expertise and attention to detail, particularly in custom installations and troubleshooting complex audio systems.
Reviews indicate a polarized customer experience. Many customers praise the high-quality workmanship, technical expertise, and fair pricing. Positive reviews often mention custom installations and successful troubleshooting of complex audio issues. However, there are some negative reviews primarily focused on customer service interactions and appointment scheduling issues.
Byron is a real stand up guy. You can confidently put your trust in this man to go above and beyond for you and your car audio needs.
Came in for a smart start for the 2nd time. 1st one was a rocky meet and I guess we both had a rocky day. Today was completely different. Where smart start messed up and did what they usually do, he was very kind and helped me out. I will be back despite the fact it's a longer drive since I moved away.
Thank you for leaving us a review, Alisa! We do appreciate your business.
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This guy is a miracle worker I had taken my truck to a audio dealer who had completely screwed my truck over and me over they over charged me for work they did not do in the process they made it to were my head unit would not even play through the speakers I had to use my cell phone to Bluetooth to a device they installed that was for a motorcycle witch the speakers they installed were also for a motorcycle they cut all kinds of wires that did not need to cut it made weird sounds through the speakers they also cut in and out constantly made noises when i used the blinkers he had to find all there screw ups and completely replace everything they did he was very reasonable and respectful the whole process I would recommend him to anyone I know
Thank you for your kind words and we are glad you are happy with our service!
Smart start let the location know I was coming in for an ignition interlock recalibration 90 minutes in advance. Upon arrival the balding angry old man was extremely rude, did not honor my set appointment. he asked me if this was really the closest location for me to get this serviced at. (Clearly did not want the business) I was patient, gave him the benefit of the doubt in hopes of at least getting the job done today. After waiting an hour, conveniently for him the power goes out so his smart start system is down so he cant service me and recommends the frisco location. I confront him on these points and about his rudeness before I leave and he proceeds to insult me on my way out, calling me an idiot.. Terrible costumer service and unfortunately cant even get the job done. I would never recommend this location. Huge waste of time.
Bryon is absolutely the best. Very knowledgeable and professional would definitely use Bryon again
The bald headed business owner is one angry dude whether its him taking his anger out on customers because he can't grow hair of his own or that his wife's sleeping with another man. I don't know how anyone could enjoy talking to this dude he is the most disrespectful and unhappy guy I have ever came across at a business. Take your money elsewhere don't spend it on this angry dude. I can only imagine it would be a pain having to deal with him for longer than 5 min. NOT WORTH YOUR TIME TRUST ME HE DOES NOT CARE ABOUT YOUR BUSINESS WITH THE ATTITUDE HE HAS.
It is unfortunate that you feel you didn't receive the service you deserve. I am not sure what service you came to our shop because you didn't mention any of that in your review. If, however, you want to reach out, then we are open to discussing your experience and seeing how we can assist you further. You can send us an email directly at info@modernaudiosolutions.com or call us at 469.796.5084. Lastly, I don't appreciate the comments and attacks in regard to the personal life of my business partner as if you knew him personally, but I will hear you out on your experience if you can be civil. I look forward to hearing back from you. Villa Vance Co-owner - Modern Audio Solutions info@modernaudiosolutions.com
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Excellent