The Sound Factory
4130 Clinton, State St SW, Knoxville, Tennessee 37912
- Praised: Great service
- Praised: Quality work
- Complaint: Poor communication
- Complaint: High prices
- Complaint: Installation problems
Photos from Google.
About
The Sound Factory is a well-established car stereo store and window tinting service located in Knoxville, Tennessee. With decades of experience, they specialize in car audio installations, window tinting, and various automotive electronics services, though recent reviews suggest varying levels of service quality.
Services
- Stereo & CarPlay
- Subs, speakers & amps
- Remote start & alarms
- Window tint
Listed on Google as: Car audio installation, Window tinting, Remote start installation, Car stereo systems, Window tinting service, Sound system installation, Audio equipment sales, Car electronics.
Call to ask about anything else.
Business Hours
- Monday9 AM to 6 PM
- Tuesday9 AM to 6 PM
- Wednesday9 AM to 6 PM
- Thursday9 AM to 6 PM
- Friday9 AM to 6 PM
- Saturday9 AM to 4 PM
- SundayClosed
Shown in Knoxville local time (Eastern time).
Location
4130 Clinton, State St SW, Knoxville, Tennessee 37912
Contact
- Phone
- (865) 689-4255
- Website
- soundfactoryonline.com
Reviews
4.3
388 reviews
- 5285
- 433
- 310
- 29
- 151
Summary
AI Generated from Google reviewsThe Sound Factory receives mixed reviews, with many customers praising their window tinting services and audio installations. However, recent reviews indicate some concerns about installation quality, customer service, and response times. While many customers report positive experiences with their window tinting work, there are some complaints about installation issues, pricing transparency, and difficulty in reaching the business by phone.
- Anonymous Customer
Had them do some work on a corvette, and they broke several things & didn't mention it, I even ran my own zero gauge wires for my amp because they only have 4 gauge wire, & they still ran 4 gauge wire and charged me for 2 amp kits when one amp is 7 inches from my other one...
- Anonymous Customer
No written review provided
- Anonymous Customer
No written review provided
- Anonymous Customer
No written review provided
- Anonymous Customer
Great knowledge employees
- Anonymous Customer
The facility could use a solid facelift as it is stuck in 1995 as a whole with an obvious lack of attention to detail and maintenance. If I wasn't aware of their reputation, I might have gone elsewhere...
- Anonymous Customer
Had a Kenwood Excelon DDXR9907 installed there a year ago, they did a nice job...
- Anonymous Customer
No written review provided
- Anonymous Customer
Stopped in to talk to someone about my sound system. I noticed they did more than just sound and was interested in window tinting and lights...
- Anonymous Customer
Got my car windows tinted here and the next day noticed some creases in the tint on 3 of the 4 windows and some dirt under the tint on the back windshield...
Features & Amenities
Amenities
- In-store pickup
- Onsite services
- Assembly service
- Repair services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payment Methods
- Credit cards
- Debit cards
- NFC mobile payments
Questions to ask The Sound Factory
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