The Sound Factory
The Sound Factory's Business Hours
About
The Sound Factory is a well-established car stereo store and window tinting service located in Knoxville, Tennessee. With decades of experience, they specialize in car audio installations, window tinting, and various automotive electronics services, though recent reviews suggest varying levels of service quality.
The Sound Factory's Reviews
Summary
The Sound Factory receives mixed reviews, with many customers praising their window tinting services and audio installations. However, recent reviews indicate some concerns about installation quality, customer service, and response times. While many customers report positive experiences with their window tinting work, there are some complaints about installation issues, pricing transparency, and difficulty in reaching the business by phone.
People Often Mention
Had them do some work on a corvette, and they broke several things & didn't mention it, I even ran my own zero gauge wires for my amp because they only have 4 gauge wire, & they still ran 4 gauge wire and charged me for 2 amp kits when one amp is 7 inches from my other one...
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Great knowledge employees
The facility could use a solid facelift as it is stuck in 1995 as a whole with an obvious lack of attention to detail and maintenance. If I wasn't aware of their reputation, I might have gone elsewhere...
Had a Kenwood Excelon DDXR9907 installed there a year ago, they did a nice job...
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Stopped in to talk to someone about my sound system. I noticed they did more than just sound and was interested in window tinting and lights...
Got my car windows tinted here and the next day noticed some creases in the tint on 3 of the 4 windows and some dirt under the tint on the back windshield...