Bailey Electronics
1304 Whittbier Dr, Knoxville, Tennessee 37932
- Praised: Honest
- Praised: Knowledgeable staff
- Praised: Fair prices
- Praised: Quality work
- Complaint: Poor communication
Photos from Google.
About
Bailey Electronics is a car audio and vehicle electronics shop in Knoxville, Tennessee, with about 50 years of experience stated by the business. It does stereo and radio installation and repair, speakers, amplifiers, subwoofers and backup cameras. Service is by appointment only, and reviewers mostly deal with Steve Bailey.
Services
- Stereo & CarPlay
- Subs, speakers & amps
- Dash & backup cams
- Car audio repair
Listed on Google as: Car stereo installation, Car audio installation, Car stereo repair, Audio system repair, Radio installation, Speaker installation, Subwoofer installation, Amplifier installation, Backup camera installation, Auto electrical service.
Call to ask about anything else.
Business Hours
- Monday9 AM to 6 PM
- Tuesday9 AM to 6 PM
- Wednesday9 AM to 6 PM
- Thursday9 AM to 6 PM
- Friday9 AM to 6 PM
- Saturday9 AM to 6 PM
- SundayClosed
Shown in Knoxville local time (Eastern time).
Contact
- Phone
- (865) 769-0960
- Address
- 1304 Whittbier Dr, Knoxville, Tennessee 37932
Reviews
4.8
102 reviews
- 595
- 41
- 30
- 22
- 14
Summary
AI Generated from Google reviewsThe business receives strongly positive reviews. Customers frequently praise Steve Bailey for diagnosing problems other shops would not touch, repairing radios and screens, and installing systems at fair prices. Reviewers highlight honest advice and quick appointments. Some negative reviews mention unanswered messages, a rude phone call, cheap speakers that sounded poor and a radio install that did not work properly. The owner replies to some complaints and explains the circumstances.
- Anonymous Customer
Amazing service! My music has never sounded better
- Anonymous Customer
Who answers the phone like that. Rude and undeserving.
Response from business
Sorry, I couldn't hear you due fan's running in the garage. I tried to call you back due to a disconnect of phone, but you never pick up. <br>Please give me a call back at 865-769-0960 and will try to help you.
- Anonymous Customer
The only place that I know of that repairs stuff A truly talented person Never find a nicer person
- Anonymous Customer
I highly recommend Bailey Electronics. I had a busted speaker in my 2018 Volkswagen Atlas, and Steve went above and beyond to diagnose the issue, explain the details of everything involved, and make sure that I was satisfied with my speaker replacements. I decided to upgrade all four speakers in my car and couldn’t be happier with the results. This level of Customer Service is something that is hard to come by these days, and I will definitely for future updates and issues. Steve is extremely knowledgeable, honest, and thorough with his work.
- Anonymous Customer
I had a really great experience here. The whole process was smooth, and I was happy with how everything turned out. He was super kind, easy to talk to, and made me feel comfortable from the start. You could tell he’s been doing this for a long time because he was very knowledgeable and confident in what he was doing. He took the time to explain everything, answered my questions, and never made me feel rushed. The quality of the work was great, and I would definitely recommend this place to anyone looking for someone experienced who genuinely cares about their customers. I’ll definitely be coming back in the future.
- Anonymous Customer
Steve is very knowledgeable, does great work & gives great service for a fair price.
- Anonymous Customer
I highly recommend Bailey Electronics. Steve took the time to walk me through every option for my broken radio, from repair possibilities to replacement units at various price points. He was knowledgeable, patient, and never pressured me into a particular choice. Excellent customer service and a great experience from start to finish.
- Anonymous Customer
I gave the guy all the specs about my F150 for radio, and he never replied back. Not professional at all. I don’t recommend this place at all.
- Anonymous Customer
Great guy and great help
Response from business
Thank you for reviewing! Happy to help.
- Anonymous Customer
I needed a wiring harness for a stereo installation because Autozone had sold me the wrong part and my car dash was already out. This gentleman had it in stock and I was able to go and pick it up immediately. It was also priced very reasonably. The transaction was smooth and the communication also was. Glad I found this business.
Response from business
Thank you so much for the 5-star review!<br><br>We truly appreciate your kind words. If you ever need anything else for your stereo system or future upgrades, Bailey Electronics is always here to help!
Features & Amenities
Amenities
- Small business
- Curbside pickup
- Delivery
- In-store pickup
- Onsite services
- Assembly service
- Installation services
- Repair services
- Appointment required
Payment Methods
- Credit cards
- Debit cards
Questions to ask Bailey Electronics
More car audio shops in Knoxville
- American Radio Knoxville
4.7 from 359 reviews
3.5 mi
- The Sound Factory
4.3 from 388 reviews
10 mi