Soundtronics
5715 Market St, Wilmington, North Carolina 28405
- Praised: Knowledgeable staff
- Praised: Great service
- Praised: Quick service
- Praised: Quality work
- Complaint: High prices
Photos from Google.
About
Soundtronics is a family-owned audio and video store in Wilmington, North Carolina, serving customers since 1990. Besides home theater work, it installs car stereos, speakers, subwoofers, backup cameras, dash cams and remote starts. Reviewers often name technicians Doug and Conner.
Services
- Stereo & CarPlay
- Subs, speakers & amps
- Remote start & alarms
- Dash & backup cams
Listed on Google as: Car stereo installation, Car audio installation, Speaker installation, Subwoofer installation, Backup camera installation, Dash cam installation, Remote start installation, Car stereo sales, Audio system upgrades, Electronics installation.
Call to ask about anything else.
Business Hours
- Monday8 AM to 5:30 PM
- Tuesday8 AM to 5:30 PM
- Wednesday8 AM to 5:30 PM
- Thursday8 AM to 5:30 PM
- Friday8 AM to 5:30 PM
- Saturday9 AM to 4 PM
- SundayClosed
Shown in Wilmington local time (Eastern time).
Contact
- Phone
- (910) 427-1580
- Website
- carstereostorewilmington.com
- Address
- 5715 Market St, Wilmington, North Carolina 28405
Reviews
4.8
386 reviews
- 5352
- 412
- 33
- 23
- 116
Summary
AI Generated from Google reviewsThe business receives strongly positive reviews. Customers frequently praise the car audio installs, the technicians Doug and Conner, and the quick, tidy work on stereos, subwoofers, cameras and remote starts. Reviewers highlight good product advice and a comfortable waiting area. Some negative reviews mention high labor prices, stereos or subwoofers that failed months later, and curt treatment of customers who bought parts elsewhere. The owner replies to most positive reviews with a thank you.
- Anonymous Customer
Doug and Connor did great job installing new remote start. Very knowledgeable about what I needed. Thanks
- Anonymous Customer
They got my e36 M3’s Audio perfect . Highly recommend using them . Mark and Doug did great work!!!
Response from business
We appreciate your business!
- Anonymous Customer
Door speaker on my Kia started to sound fuzzy. Called Conor who said they could fit me in this afternoon. I got in and Doug confirmed the problem and had a replacement speaker in stock. He completed the repair, then showed me the problem with the speaker and how it possibly happened. Both were upbeat, courteous, and professional
Response from business
Thanks William! We appreciate your business!
- Anonymous Customer
Im very happy with the service Doug provided on my vehicle.
Response from business
Thanks John!
- Anonymous Customer
Jon and Rodger very quickly removed our TVs from the wall, including the mounts. They both were extremely careful and explained exactly what they were doing. I'll be seeing them in a few months to have my TVs put up at my new home.
Response from business
Thanks Matthew! We appreciate your business!
- Anonymous Customer
Soundtronics is a great to get audio equipment, or in my case, get a really tricky problem solved. Jon was the absolute best! He continued problem solving until he got it fixed. I cannot recommend them highly enough, and Jon in particular.
Response from business
Thanks Fred! We really apprecaite your business!
- Anonymous Customer
Doug and Joe provided superior service, great install and 1st class customer support. highly recommend. will be back for more gear.
Response from business
Thanks Jeff! We appreciate your business!
- Anonymous Customer
Doug and Conner did a great job installing and recommending the kicker sub for my truck. The upgrade was the perfect solution to the poor factory sound system
Response from business
Thanks Steve! Hope you are enjoying your new system!
- Anonymous Customer
Needed a new unit for my Class C motor home. Outstanding customer service experience! Product selection and support are fantastic. Quality and efficient installation. Great local folks to deal with. I won’t go anywhere else for vehicle audio products or installation.
Response from business
Thanks! We appreciate the kind words!
- Anonymous Customer
Doug & Conner did an awesome job on replacing my Cue Screen in my 2016 Cadillac XTS, I highly recommend soundtronics if you need any worked done.
Response from business
Thank you Otis!
Features & Amenities
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Questions to ask Soundtronics
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