Soundtronics

5715 Market St, Wilmington, North Carolina 28405

  • Praised: Knowledgeable staff
  • Praised: Great service
  • Praised: Quick service
  • Praised: Quality work
  • Complaint: High prices

Photos from Google.

About

Soundtronics is a family-owned audio and video store in Wilmington, North Carolina, serving customers since 1990. Besides home theater work, it installs car stereos, speakers, subwoofers, backup cameras, dash cams and remote starts. Reviewers often name technicians Doug and Conner.

Services

Listed on Google as: Car stereo installation, Car audio installation, Speaker installation, Subwoofer installation, Backup camera installation, Dash cam installation, Remote start installation, Car stereo sales, Audio system upgrades, Electronics installation.

Call to ask about anything else.

Business Hours

  • Monday8 AM to 5:30 PM
  • Tuesday8 AM to 5:30 PM
  • Wednesday8 AM to 5:30 PM
  • Thursday8 AM to 5:30 PM
  • Friday8 AM to 5:30 PM
  • Saturday9 AM to 4 PM
  • SundayClosed

Shown in Wilmington local time (Eastern time).

Contact

Address
5715 Market St, Wilmington, North Carolina 28405

Reviews

4.8

386 reviews

  • 5352
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  • 23
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Read All Reviews

Summary

AI Generated from Google reviews

The business receives strongly positive reviews. Customers frequently praise the car audio installs, the technicians Doug and Conner, and the quick, tidy work on stereos, subwoofers, cameras and remote starts. Reviewers highlight good product advice and a comfortable waiting area. Some negative reviews mention high labor prices, stereos or subwoofers that failed months later, and curt treatment of customers who bought parts elsewhere. The owner replies to most positive reviews with a thank you.

  • Anonymous Customer

    Doug and Connor did great job installing new remote start. Very knowledgeable about what I needed. Thanks

  • Anonymous Customer

    They got my e36 M3’s Audio perfect . Highly recommend using them . Mark and Doug did great work!!!

    Response from business

    We appreciate your business!

  • Anonymous Customer

    Door speaker on my Kia started to sound fuzzy. Called Conor who said they could fit me in this afternoon. I got in and Doug confirmed the problem and had a replacement speaker in stock. He completed the repair, then showed me the problem with the speaker and how it possibly happened. Both were upbeat, courteous, and professional

    Response from business

    Thanks William! We appreciate your business!

  • Anonymous Customer

    Im very happy with the service Doug provided on my vehicle.

    Response from business

    Thanks John!

  • Anonymous Customer

    Jon and Rodger very quickly removed our TVs from the wall, including the mounts. They both were extremely careful and explained exactly what they were doing. I'll be seeing them in a few months to have my TVs put up at my new home.

    Response from business

    Thanks Matthew! We appreciate your business!

  • Anonymous Customer

    Soundtronics is a great to get audio equipment, or in my case, get a really tricky problem solved. Jon was the absolute best! He continued problem solving until he got it fixed. I cannot recommend them highly enough, and Jon in particular.

    Response from business

    Thanks Fred! We really apprecaite your business!

  • Anonymous Customer

    Doug and Joe provided superior service, great install and 1st class customer support. highly recommend. will be back for more gear.

    Response from business

    Thanks Jeff! We appreciate your business!

  • Anonymous Customer

    Doug and Conner did a great job installing and recommending the kicker sub for my truck. The upgrade was the perfect solution to the poor factory sound system

    Response from business

    Thanks Steve! Hope you are enjoying your new system!

  • Anonymous Customer

    Needed a new unit for my Class C motor home. Outstanding customer service experience! Product selection and support are fantastic. Quality and efficient installation. Great local folks to deal with. I won’t go anywhere else for vehicle audio products or installation.

    Response from business

    Thanks! We appreciate the kind words!

  • Anonymous Customer

    Doug & Conner did an awesome job on replacing my Cue Screen in my 2016 Cadillac XTS, I highly recommend soundtronics if you need any worked done.

    Response from business

    Thank you Otis!

Features & Amenities

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Questions to ask Soundtronics

Call Soundtronics

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