University Audio
720 E 23rd St, Lawrence, Kansas 66046
- Praised: Knowledgeable staff
- Praised: Quick service
- Praised: Quality work
- Complaint: Service complaints
Photos from Google.
About
University Audio is a car stereo store in Lawrence, Kansas, specializing in car audio installations and equipment sales. The shop offers various services including stereo system installations, repairs, and audio equipment retail, with a focus on providing custom car audio solutions.
Services
- Stereo & CarPlay
- Subs, speakers & amps
Listed on Google as: Assembly service, Repair services, Car audio installation, Car stereo sales.
Call to ask about anything else.
Business Hours
- Monday11 AM to 5 PM
- Tuesday11 AM to 5 PM
- Wednesday11 AM to 5 PM
- Thursday11 AM to 5 PM
- Friday11 AM to 5 PM
- SaturdayClosed
- SundayClosed
Shown in Lawrence local time (Central time).
Contact
- Phone
- (785) 841-3775
- Address
- 720 E 23rd St, Lawrence, Kansas 66046
Reviews
3.5
52 reviews
- 530
- 41
- 32
- 21
- 118
Summary
AI Generated from Google reviewsMixed reviews with polarized opinions. Many customers praise the quality of work and knowledge, while others report negative experiences with customer service. Some customers appreciate the quick service and honest pricing, while others complain about rudeness and installation issues.
- Anonymous Customer
Disrespectful staff. Totally uneducated about the products they offer. All around terrible experience with them.
- Anonymous Customer
Just go somewhere else. Incredibly rude and dismissive ownership and staff.
- Anonymous Customer
Absolutely incredible. Great customer service. Great knowledge. And an even greater sound system.
- Anonymous Customer
This place is awesome! I've gone there for my first sub install, and was done smoothly. Clean work everything is tucked neatly and the owner is a cool honest guy. Also he is very knowledgeable about what he's doing and is quick to fix issues. Will be going for any audio needs in the future.👍🏻
- Anonymous Customer
No written review provided
- Anonymous Customer
This guy cut corners by connecting my amps to my fuse box under the back seat instead of directly to the battery. Then charged more then sound innovations would have, who would do it correctly. Don't go to this guy. There's a reason sound innovations is booked out so much longer. People know it's worth the wait. Wish I had known before.
- Anonymous Customer
I tried to call them to just reschedule my first appointment with them, the receptionist gave me horrible attitude for no reason and the receptionist walked away from the phone then hung up on me. Worst customer experience I've ever had on the phone. I was so shocked. They must be going through a strike or something
- Anonymous Customer
No written review provided
- Anonymous Customer
Quick service
- Anonymous Customer
Didn't get to get her name but the lady who helped me was beyond helpful!
Features & Amenities
Amenities
- In-store shopping
- Assembly service
- Repair services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payment Methods
- Checks
- Credit cards
- Debit cards
Questions to ask University Audio
More car audio shops in Lawrence
- Sound Innovations LLC
4.8 from 95 reviews
2.5 mi