University Audio is a car stereo store in Lawrence, Kansas, specializing in car audio installations and equipment sales. The shop offers various services including stereo system installations, repairs, and audio equipment retail, with a focus on providing custom car audio solutions.
Mixed reviews with polarized opinions. Many customers praise the quality of work and knowledge, while others report negative experiences with customer service. Some customers appreciate the quick service and honest pricing, while others complain about rudeness and installation issues.
Disrespectful staff. Totally uneducated about the products they offer. All around terrible experience with them.
Just go somewhere else. Incredibly rude and dismissive ownership and staff.
Absolutely incredible. Great customer service. Great knowledge. And an even greater sound system.
This place is awesome! I've gone there for my first sub install, and was done smoothly. Clean work everything is tucked neatly and the owner is a cool honest guy. Also he is very knowledgeable about what he's doing and is quick to fix issues. Will be going for any audio needs in the future.👍🏻
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This guy cut corners by connecting my amps to my fuse box under the back seat instead of directly to the battery. Then charged more then sound innovations would have, who would do it correctly. Don't go to this guy. There's a reason sound innovations is booked out so much longer. People know it's worth the wait. Wish I had known before.
I tried to call them to just reschedule my first appointment with them, the receptionist gave me horrible attitude for no reason and the receptionist walked away from the phone then hung up on me. Worst customer experience I've ever had on the phone. I was so shocked. They must be going through a strike or something
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Quick service
Didn't get to get her name but the lady who helped me was beyond helpful!