Next Level Inc.

87 W Michigan St, Orlando, Florida 32806

  • Praised: Good communication
  • Praised: Knowledgeable staff
  • Praised: Great service
  • Praised: Quick service
  • Complaint: Installation problems

No photos of this shop yet.

About

Next Level Inc. is a car audio and marine customization shop in Orlando, Florida. It installs stereos, speakers, amps and subwoofers, plus dash cams, backup cameras, remote starts and ambient lighting in cars and trucks. It also does a lot of boat work, including marine audio, wiring, SeaDek flooring and custom canvas.

Services

  • Stereo & CarPlay
  • Subs, speakers & amps
  • Remote start & alarms
  • Dash & backup cams
  • Car audio repair
  • Truck accessories & lighting
  • Marine & powersports

Listed on Google as: Car audio installation, Car stereo installation, Speaker installation, Subwoofer installation, Amplifier installation, Marine audio installation, Backup camera installation, Dash cam installation, Remote start installation, LED lighting installation, Car stereo repair, Auto upholstery.

Call to ask about anything else.

Business Hours

  • Monday8 AM to 5 PM
  • Tuesday8 AM to 5 PM
  • Wednesday8 AM to 5 PM
  • Thursday8 AM to 5 PM
  • Friday8 AM to 5 PM
  • SaturdayClosed
  • SundayClosed

Shown in Orlando local time (Eastern time).

Contact

Address
87 W Michigan St, Orlando, Florida 32806

Reviews

4.7

224 reviews

  • 5200
  • 43
  • 33
  • 23
  • 115
Read All Reviews

Summary

AI Generated from Google reviews

The business receives mostly positive reviews. Customers frequently praise friendly, knowledgeable staff, with Lee and Billy named by several reviewers, and quick fixes for screens, wiring and audio problems left by other shops. Reviewers highlight clear communication, work finished on the promised day and boat audio and flooring jobs done with care. Some negative reviews mention installs that needed a second visit, rewiring or loose parts, and quotes that customers felt were too high. The owner replies to most complaints, often explaining that the job used customer-supplied parts.

  • Anonymous Customer

    Really great service here they hooked me up

  • Anonymous Customer

    Overall, I'm super satisfied with the service.They are just so friendly, knowledgeable and upfront with all costs and how long the work's going to take.First time in a long time that i've dealt with such a smooth transition from beginning to end. i would recommend them 10 times out of 10. The next level.Guys and gals truly have next level service ,thank you guys

  • Anonymous Customer

    Great service I had today, one of the best music spots I been too🙏🏾

  • Anonymous Customer

    Smooth transaction fast shipping excellent product

  • Anonymous Customer

    Called the shop for some help with my buddies build and Lee went above and beyond with quality information. Very informative and knowledgeable in the industry. When I compare this experience to others in the central area I realized it'd be silly to go somewhere else. Next level is where it's at.

  • Anonymous Customer

    This place is GREAT! Friendly, knowledgeable staff with excellent pricing for the job they do! The systems they have are to die for and almost makes me sad I was just in for a repair on a factory antenna.

    Response from business

    Thank you Vince for you 5 star review! We greatly appreciate the support as well as your business. Have a next level kind of day!

  • Anonymous Customer

    They're just good

    Response from business

    Mariusz, thank you for leaving us a 5 star review. We greatly appreciate it!

  • Anonymous Customer

    They’re great! I wanted to install ambient lights to my RAM truck and I told them what I wanted and they delivered! Great communication and service, my truck was returned on the time promised and the work was completed immaculately. I highly recommend Next Level Inc.

    Response from business

    Thank you Randy for letting us know how we did! We greatly appreciate the feedback and hope you enjoy the rest of your day.

  • Anonymous Customer

    I called NEXT LEVEL after an air freshener leaked in my car and ruined my radio bezel. I expected a repair to cost over $1,000, but Lee was honest, helpful, and saved me a a lot of money. Instead of pushing an expensive repair, he researched the issue, followed up quickly, and told me I could order the part myself and install it on my own. He also said if I had issues installing it myself, I could bring it in and they would install for me. Good communication, honest advice, and great customer service — even before I became a customer. Thank you, Lee!

    Response from business

    Thank you Christina for taking the time to leave us a 5 star review. We really appreciate the support. Have a wonderful day :)

  • Anonymous Customer

    Owner Lee had me waiting a month for my part. Once the part came in up charged me then 2 hours later told me he didn’t have the right tools then found tool and a hour and a half later he couldn’t perform the service because it was his first time! Wasted my time with this company

    Response from business

    Hello Jim, we’re sorry you had this experience. Our guys tried their best to have all the specific product features work with your vehicle, even getting the product manufacture support team involved, and unfortunately it just wouldn’t work 100% with your car. We never charged you for any of the work nor the product. <br>We appreciate you coming to us for this project and wish there was something more we could have done.

Features & Amenities

Amenities

  • Small business
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Onsite services
  • Installation services
  • Repair services
  • Gender-neutral restroom
  • Wi-Fi
  • Free parking lot

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Payment Methods

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

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