Big Jeff Audio
2001 NW 1st Ave, Ocala, Florida 34475
4.9/5
604 reviews
Big Jeff Audio's Available Services:
✓Car stereo installation
Big Jeff Audio is a premier car stereo store located in Ocala, Florida, specializing in high-quality car audio equipment and installations. Known for their extensive selection of car stereo components, security systems, and electronics, they have built a strong reputation for exceptional customer service and technical expertise.
Customers consistently praise Big Jeff Audio for their exceptional customer service, knowledgeable staff, and competitive pricing. Many reviewers specifically mention staff members by name, highlighting their expertise and helpfulness. The business is known for fast shipping, quality products, and going above and beyond for customer satisfaction. While there are a few negative reviews regarding product issues, the overwhelming majority of customers report positive experiences.
A lot of people talked bad about Big Jeff but I didn't care because everybody gets treated differently so I went ahead and bought a lot of gear over the past couple of years and then I bit the bullet and bought a Marts amp And it's a POS. No protection at all And it started smoking and blew up my subs while breaking them in. He sent me out a new one but I'm stuck with blown sundown U V2 12's. I have a ton of crazy builds and I wanted something for my lady and he keeps telling me a bunch of BS that he's going to help me out. I have tons of screenshots but nope he won't help me with the subs. The new amp is going in the garbage. I can't even sell it to anybody. It's basically a sundown SFB amp which was discontinued for a reason.
Thank You for helping me get the right speakers for the bike great service. Wasn't sure what I needed and you gave me options to choose from to make sure it was correct
I want to thank you honestly to CARLA who was very kind in her attention and to Big Jeff for great work they have done until today, THANK YOU AGAIN CARLA FOR HELPING ME WITH MY ORDER.
Big Jeff audio has been the best every time. I've needed anything from them. Even when issues came up with an order they was quick to come up with a solution. Just like today got great help from Rachel with my order. She even we t above and beyond and got me a better deal saving me $49 money is tight and that made the world of difference. She didn't need to do that but it was very Appreciative. Thank you to everyone at big Jeff audio.
Awesome place very friendly staff, quick response and my order was delivered fast
Big Jeff audio is hands down one of the best car audio dealers. I couldn't be happier with the selection of products, but their customer service is second to none. Britany has been so much help making sure I was taken care of. Couldn't ask for more!!!!!
Very professional buisness, Carla has phenomenal customer service skills, this establishment provides an exceptional variety of all your 12v a/v needs. They run unbeatable deals, you can't beat their shipping either' I look forward to ordering more from this buisness. I prefer to help local style establishments more then amazon and larger companies personally. As I said I look forward to doing buisness in the future, if that doesn't speak for itself!
Very positive experience today with big Jeff's, my sales rep was on top of things. Ordered, paid, and shipped all within a TV show. Shop with confidence.
Julia in sales is amazing goes above and beyond to answer all questions and always takes good care of us
Great customer service, had tons of questions & Rachel helped me out a ton!