Audio Express
4509 E Cactus Rd, Phoenix, Arizona 85032
- Praised: Honest
- Praised: Knowledgeable staff
- Praised: Quick service
- Praised: Quality work
- Complaint: Installation problems
Photos from Google.
About
Audio Express is a car stereo store in Phoenix, Arizona, on Cactus Road near Paradise Valley Mall. The chain has sold and installed car audio since 1974. This location does head units, amplifiers, speakers, subwoofers, backup and dash cameras, remote starts and alarms.
Services
- Stereo & CarPlay
- Subs, speakers & amps
- Remote start & alarms
- Dash & backup cams
- Car audio repair
Listed on Google as: Car stereo installation, Car audio installation, Apple CarPlay installation, Car stereo sales, Speaker installation, Subwoofer installation, Amplifier installation, Remote start installation, Car alarm installation, Backup camera installation, Dash cam installation, Car stereo repair.
Call to ask about anything else.
Business Hours
- MondayClosed
- Tuesday9 AM to 6 PM
- Wednesday9 AM to 6 PM
- Thursday9 AM to 6 PM
- Friday9 AM to 6 PM
- Saturday9 AM to 6 PM
- SundayClosed
Shown in Phoenix local time (Arizona time (no daylight saving)).
Contact
- Phone
- (602) 996-8383
- Website
- audioexpress.com
- Address
- 4509 E Cactus Rd, Phoenix, Arizona 85032
Reviews
4.8
841 reviews
- 5761
- 432
- 316
- 27
- 125
Summary
AI Generated from Google reviewsThe business receives overwhelmingly positive reviews. Customers frequently praise the knowledgeable, low-pressure staff, with Ryan and manager Sean named often, and quick scheduling for stereo, amp and subwoofer work. Reviewers highlight clean installs on trucks and new cars, factory radio upgrades, remote starts and camera installs, plus honest advice on pricing. Some negative reviews mention botched or damaging installs such as dented door panels or pinched speaker cones, and higher prices on labor. The owner replies to complaints and offers to fix them, and the recent reviews are almost all positive.
- Anonymous Customer
Wonderful experience! Ryan was great to work with! It was easy to schedule and reschedule the work. Appreciated the call about an anomaly with my repair and the honesty in which it was presented. Now the rattling is gone and I have a great sound in my car for my music!
Response from business
Thank you, C! We're glad to hear you had a wonderful experience and that Ryan was helpful in making the scheduling process smooth. It's fantastic that the issue is resolved and you're enjoying great sound in your car!
- Anonymous Customer
I can always rely on Audio Express to provide trustworthy work and prices. They have been my goto for all my installation needs in my trucks for over 15 years. Nothing has changed in all that time. Reliable and friendly.
Response from business
Jon, thank you for your loyalty and kind words! We appreciate your trust in us over the years.
- Anonymous Customer
Very professional and knowledgeable in all the jobs they do and explain really well all aspects of what you are looking for, thank you so much
Response from business
Thank you, Tomas! We appreciate your kind words about our professionalism and knowledge. It's great to hear that you found our explanations helpful.
- Anonymous Customer
We had tried several audio shops for a car play install on a Ford Escape with no luck on a compatible unit. We talked to Ryan at your location and within a few minutes he had a unit and an installation appointment the next day. Installation was done in just a few hours and the system is fantastic. Ryan and crew were exceptional in their knowledge and service. We will refer you to all our friends and will return as a customer again!
Response from business
Thank you, Joseph! We're glad to hear about your positive experience with Ryan and the team. Your support means a lot to us, and we appreciate your referrals! Looking forward to seeing you again.
- Anonymous Customer
Guys did an awesome job on my car went in with a mission to leave with a banging system and they did not disappoint me. Truly the guys outdid themselves with the set up they did very pristine and from the type of subs,box,amp,wiring that they decided would work best on my car they did not miss 🏌🏻100% BANGS!
Response from business
Thank you, Billy! We're glad to hear you loved the system we set up in your car. It’s great to know our team's efforts made such a positive impact. Enjoy the awesome sound!
- Anonymous Customer
I got in contact with Ryan via their text number on their website. Ryan was knowledgeable and answered all questions I had. He helped me choose the correct alarm system with remote start for my work van and they had all the options in stock! He set me up for a day that worked best for both of our schedules and got it done quickly and cleanly. Upon picking it up, one of the employees helped walk me through how to use the system. Very happy with my experience!
Response from business
Thank you, Derek! We're glad to hear that Ryan was able to assist you and help you choose the right alarm system for your work van. It's great to know that the installation went smoothly and that our team was there to walk you through the setup. We appreciate your feedback and hope you enjoy your new system!
- Anonymous Customer
These guys know amazing sound!
Response from business
Thank you, Justin! We're glad you appreciate the amazing sound. Your support means a lot to us!
- Anonymous Customer
The staff at the Paradise Village Audio Express have been very professional, helpful and pleasant throughout my interaction with them. Restored the function of my Subaru radio in less than anticipated time. Thumbs up to Ryan who communicated with me on a timely basis whenever I had a question.
Response from business
Thank you, G! We're glad to hear that our team provided you with professional and helpful service. It's great to know Ryan was able to assist you effectively. Your feedback means a lot to us!
- Anonymous Customer
They fixed what was broken quickly and at a fair price. They didn’t try to push me towards anything my budget didn’t allow for. They were friendly and informative. Will definitely work with them again.
Response from business
Thank you, John! We're glad to hear that we could address your needs quickly and within your budget. We appreciate your kind words about our team, and we look forward to working with you again!
- Anonymous Customer
Audio Express was timely, professional, and completed quality work. Would highly recommend this location to anyone looking to get an upgrade to their sound system in their vehicle. Thanks a lot!
Response from business
Thank you, Emily! We're glad to hear you had a great experience with our team and appreciate your recommendation. Enjoy your upgraded sound system!
Features & Amenities
Amenities
- In-store pickup
- In-store shopping
- Onsite services
- Assembly service
- Installation services
- Repair services
- Appointment required
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payment Methods
- Credit cards
- Debit cards
- NFC mobile payments
Questions to ask Audio Express
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