Ballard Custom Audio

Quality client service can still be found and it is at Ballard Custom Audio! I had cameras installed on my Lexus through another company. I have made repeated trips back to them and the cameras are still not workable. I went to Ballard Custom Audio out of frustration. Bill is the BEST! He asked questions, he answered my questions and he listened. His explanations were clearer than what I had been hearing from the other company. So, back to the other company I go, better informed. Bill is knowledgeable, he's been in the trade for 30 odd years. He is patient, willing to share his expertise and would not accept any payment. Thank you Bill.

I was unable to get the radio to work in my new car and called Ballard Custom Audio for advice since the car dealer wasn't helpful. Not only did the owner of Ballard Custom Audio, Bill, empathetically listen on the phone, he encouraged me to bring the car in, indicating he'd happily help me out. I went the next morning and learned a lot about my technology system from Bill, including how to work it properly. Bill gave me his full attention and expertise for a 30-40 minute chunk of time and didn't ask for any payment. I highly recommend using Ballard Custom Audio for an uplifting and very helpful experience!

I decided to share a photograph of where night drop off or early morning drop off car keys should be dropped.

Could not be happier with service, straight forward & honest.

Mark and Bill are amazing and helpful. I had a crappy CarPlay put in by someone else at Car Toys and it turned out to be horrible. I called about my concern and that I just wanted the old system back. It took them 10mins and they really are the best and I did not feel taken advantage of unlike my last experience. I went to Car Toys in Bellevue for the old system and I kid you not it took them 6 hours! I do not recommend going to the Car Toys instead go here. I really highly recommend them.

I had a Thinkware u3000 dashcam installed on a Subaru Outback. Bill and Mark were both great to work with, professional, thorough, and quick. Price overall was also very reasonable. Great business - would highly recommend anyone to work with Ballard Custom Audio.

I came in to check out options for a new head unit in my Honda Fit... Bill showed me a few and said he had done this install a few times. I dropped off the car in the morning and he finished the same day. Quality install and professional treatment from these guys! Highly recommend.

Ballard Custom Audio 310 NW 40th St, Seattle is located down the alley, look for the banner above the garage doors. See the picture if you can't find us. Cheers

location is wrong!! i drove 20 miles to here! 310 nw 40th street is noting about it. i called phone numner ten times and no response ever. unprofessional business

Do you want to trust your vehicle to a shop that's customer-obsessed and super passionate and knowledgeable? Go no further, these are your people. Bill and friends did a sound deadening, speaker upgrade w/ amps and rewiring, head unit swap, and dashcam install. There was a minor issue with steering wheel controls at some point and these guys got me on the schedule immediately and fixed it in an hour. My passengers have been blown away by the difference before and after the upgrades. This is the gold standard and if y'all want to pay for quality and service this is it!