Superior Sound
Superior Sound's Business Hours
About
Superior Sound is a well-established car stereo store in Albany, Oregon, specializing in audio system installations, window tinting, and ignition interlock device services. The shop is known for their stereo equipment expertise and competitive pricing, though customer experiences vary significantly regarding service quality and staff interactions.
Superior Sound's Reviews
Summary
Reviews are notably mixed, with strong polarization in customer experiences. While many customers praise the quality of window tinting and stereo installations, there are significant complaints about front desk service and technical issues following installations. Positive reviews highlight good workmanship and fair pricing, while negative reviews often mention communication issues and post-installation problems.
People Often Mention
I'm happy with there Great customer service there always there to help and give support
No written review provided
Had an issue with the first install and the initial equipment. The customer service is what was most impressive, Vern and his staff were very quick to respond and ultimately replaced the equipment with a unit that has worked flawless. Thank you Vern for sticking with it and making sure it was repaired. Customer Service when things do not go as planned is what sets businesses apart. Thank you!
Worst service of any place I've ever been. Do not recommend. Lazy employees that scam customers and have no problem with it.
Needed to get my ignition lock recalibrated before my lockout date. Drove all the way here just to be turned away because the person was not available. How nice of them to call so I didn't waste an hour driving.
Did a great job with my tinting. Very much appreciated!
I have my vehicle recalibrared every 2 months there. Thats all I do there!
Awesome stereo equipment and low rates for interlock devices! I'm going to get my windows tinted and then I'll give you a reply on that 😉
had a stereo installed less than a week ago. 1. the volume knob stopped working 2. the bluetooth stopped working 3. doesn't even turn on now Do not let them near your car unless you wanna throw away $260.
the lady with the bigger build at the front desk is extremely disrespectful to her customers and co workers!!!! do not come here if you like being treated like a decent human