High Output Audio

200 Trade St, Raleigh, North Carolina 27603

  • Praised: Honest
  • Praised: Great service
  • Praised: Stands behind work
  • Praised: Quality work

Photos from Google.

About

High Output Audio is a car audio and window tint shop in Raleigh, North Carolina, with a second location in Garner. It installs head units, Apple CarPlay, backup cameras, dash cams, amplifiers and subwoofers, and the business states a lifetime warranty on its labor. Reviewers often name the owner, Mauricio, and staff member Miranda.

Services

Listed on Google as: Car stereo installation, Car audio installation, Apple CarPlay installation, Backup camera installation, Dash cam installation, Subwoofer installation, Amplifier installation, Speaker installation, Remote start installation, Window tinting, Car security system installation.

Call to ask about anything else.

Business Hours

  • Monday9 AM to 6 PM
  • Tuesday9 AM to 6 PM
  • Wednesday9 AM to 6 PM
  • Thursday9 AM to 6 PM
  • Friday9 AM to 6 PM
  • SaturdayClosed
  • SundayClosed

Shown in Raleigh local time (Eastern time).

Contact

Address
200 Trade St, Raleigh, North Carolina 27603

Reviews

4.9

136 reviews

  • 5131
  • 42
  • 31
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Read All Reviews

Summary

AI Generated from Google reviews

The business receives overwhelmingly positive reviews. Customers frequently praise the audio, backup camera and dash cam installs, the friendly staff and the waiting room. Reviewers highlight honest advice, with several saying they were not pushed to buy more than they needed. Some also mention fair pricing and work on motorcycles, RVs and trucks. Negative reviews are rare. One recent 1-star says a camera install damaged a new Honda Civic's electronics, and an older one calls a dash cam install overpriced. The owner replied to the Civic complaint.

  • Anonymous Customer

    I had an excellent experience getting some trim replaced. I got quotes from several different vendors who either charged exorbitant amounts for what I needed or they couldn't guarantee that they would not break anything during the process. I finally landed on High Output and they provided a fair price, completed the work in about half the time that was quoted, and they did a great job.

  • Anonymous Customer

    I stopped in to get apple car play installed into my truck, and they did such an excellent job. Definitely exceeded my expectations. I will definitely go back to get speakers and an amp for my truck. Thank you guys so much!

  • Anonymous Customer

    Incompetent and irresponsible!! They ruined my new Honda Civic I deeply regret bringing my new car to this shop. They are fundamentally incapable of handling modern vehicle electronics. Following their "camera installation," they completely destroyed the functionality of my Honda Civic’s Auto Hold brake system. When I confronted them with the damage they caused, they didn't just fail to fix it—they flat-out refused to take responsibility for their own incompetence. The level of negligence here is staggering. They are more than happy to take your money, but they will leave you high and dry the moment they break something. Save yourself the headache, the repair bills, and the stress. Do not let these people anywhere near your vehicle.

    Response from business

    Hi Sayli,<br><br>We are sorry to hear about the issue following the installation—we understand how frustrating that can be.<br><br>From our review, we’re not able to confirm that the concern is related to our work. We had asked for the opportunity to inspect the vehicle further while it was at the dealership, especially with mention of loose pins in one of the braking system plugs, but we were not contacted to do so. Additionally, the installation did not require us to remove that particular plug. During your visit, we also pointed out the higher amount of brake dust on the rear wheels.<br><br>Without being able to inspect the issue firsthand, we’re unable to determine the exact cause and can only assume it may have been an unfortunate coincidence in timing. As we mentioned the day of installation, if it had been something we caused, we absolutely would have taken care of it.<br><br>Our last communication was that the dealership resolved the concern under warranty. We also offered a partial refund as a goodwill gesture, especially since we completed work on two of your vehicles. At that time, you mentioned you would follow up the next day at 10:00 a.m. to speak with Mauricio, but we did not hear back after that.<br><br>That said, we do value you as a customer and are happy to help however we can moving forward.

  • Anonymous Customer

    Trailblazer. I came in for an amp upgrade, and they delivered exactly what I was looking for clean power, clean wiring, and a noticeable boost in sound quality. The difference is night and day. The bass hits harder, the highs are crisp, and the whole system feels way more alive. Their team knows what they’re doing. They walked me through the amp options, made sure everything matched my setup, and installed it with real attention to detail. No shortcuts, no messy wiring, just solid, professional work. You can tell they take pride in what they do. If you want your audio system done right, High Output Audio is the place to go. Highly recommend.

  • Anonymous Customer

    Today I experience a great customer service and a real pro (Mauricio the owner) guy that really impress me. I tried to install a rear dash cam camera on my RAV 4 and broke the inner rear mirror plastic cover. I arrived to High Output Audio shop in Raleigh and Mauricio was able to put the new cover in NO TIME. When I asked him for the job price, he reply with a big smile NO CHARGE. On my next car I will use this professional shop to do the job from A to Z. Well as I promised I scheduled a new dash cam installation on my new RAV4 2026 with High Output Audio. The results are amazing they did a very professional and very neat job.

  • Anonymous Customer

    This is a very professional and family oriented business that aims to please.. Miranda was friendly and just a pleasure from the start... Mauricio was first class and knew every aspect of audio... Great job and highly recommend!...

  • Anonymous Customer

    Worked with Miranda and Jonathan. Very professional, courteous, friendly, waiting room. Dashcam placement was well thought out and a collaborative effort. Highly recommended.

  • Anonymous Customer

    Excellent service. They have the best professionals. Thank you, Mauricio, for your help. I recommend them 100%.

  • Anonymous Customer

    Purchased speakers for my motorcycle. Reasonable price.

  • Anonymous Customer

    I recently took my RV to High Output of Raleigh and had them install my Wolfbox G840S Mirror Dash Cam that I purchased from Amazon. I can't say enough about the excellent installation and the professional workmanship where all the wiring was hidden so well you would have thought it was a factory install. All the staff were friendly and helpful and as others have said, no pressure to upsell. I definitely recommend them and will be back with any other electronic installs.

Features & Amenities

Amenities

  • Small business
  • In-store pickup
  • Onsite services
  • Assembly service
  • Installation services
  • Repair services

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Payment Methods

  • Credit cards
  • Debit cards

Questions to ask High Output Audio

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