Car Tunes Customs
157 New Dorp Ln, Staten Island, New York 10306
4.3/5
87 reviews
Car Tunes Customs's Available Services:
✓Car stereo installation
Car Tunes Customs is a well-established car stereo store and auto electrical service provider located in Staten Island, New York. The shop specializes in car audio installations, remote starters, alarms, GPS systems, and various automotive electronics upgrades including Apple CarPlay installations. The business has earned a reputation for their technical expertise and competitive pricing, though customer experiences have been mixed regarding service quality and customer interactions.
Reviews indicate mixed experiences, with many customers praising the technical expertise and competitive pricing. Common positive feedback mentions quality installations and helpful service. However, there are notable concerns about customer service interactions, installation quality issues, and post-service support. Some customers reported excellent experiences with remote starter and Apple CarPlay installations, while others mentioned issues with wiring and interior damage.
This guy screams at his customers. They need to be shut down. Their wiring looked like spider webs and rattled all throughout the interior of my car. The speakers fell off after a month. The amp was shorting out. It was an embarrassment of a job. They also charged me more than we agreed on after I came to pick my car up.
No written review provided
Before having car play added to my car, I asked the owner multiple times to confirm that doing so would not result in damage to the interior of my car. I made it clear that if there was any risk of damage I would prefer not proceeding. I was promised that my car would be handled with care...
Great work and customer service
APPLE CARPLAY UPGRADE: Called on a Saturday, seen on Saturday for installation. Marty was amazing knowledgeable knew what I needed and install was a breeze. My 2009 Tahoe is better than it was before. Hit this place up.
Had a radio installed a month ago and was not getting a signal on multiple stations. This was due to an aftermarket antenna installed. Was told I had to pay more to get it fixed!? Then was yelled at for questioning anything...
Very professional and reasonably priced
No written review provided
Good people who have the customer's satisfaction as a priority and because of that policy, I am bringing my wife's car to them for an upgrade.
I don't usually write reviews, but was compelled to say that Marty and Jimmy of Custom Car Tunes are two great and honest guys my car alarm wasn't working took it there and they fixed it no problem and did a great job...