Rafa Sound
Rafa Sound's Business Hours
About
Rafa Sound is a professional car audio and electronics installation shop located in Framingham, Massachusetts. The shop specializes in car stereo systems, remote starters, window tinting, and security systems, providing both sales and installation services with a focus on customer satisfaction.
Rafa Sound's Reviews
Summary
Customers consistently praise Rafa Sound for their professional service, technical expertise, and fair pricing. Many reviews highlight the owner's personal attention to detail and willingness to go above and beyond for customers. While most experiences are extremely positive, there are occasional mentions of wait times and scheduling issues. The shop receives particular praise for remote starter installations and audio system upgrades.
People Often Mention
this place is absolutely disrespectful! I had scheduled my appointment for 9 am and returned by 1 pm to pick-up my car and the installation of my remote starter was not started. I had to wait until 4pm to leave the place, like three hours there. They kept offering drinks and other things, but I was very pissed off by this situation This place does not know how to handle the demand and make you wait like a fool. Please avoid a headache and go to another place. Overall, it was a terrible experience.
We are very apologize for what happened. We didn't expect any bad experience with us, But the way you explaining things doesn't match up at all the day we got to the shop. It was no electricity round. The company was changing electric pole night nearby so we give you a call we told you and you totally agree now you give me bad feedback just for that. Cena was not even our fault you Remote Star Wars done completely, I cannot control the world certain things happen. You can even control some things.
Ótimo atendimento, produto com qualidade
Thank you, Marcelo for your good experience with us. Anytime you're welcome.
No written review provided
thank you for you feedback , welcome Wanderson .
Rafa was communicative and flexible. He stayed late to finish my project in one day and drove to get parts that same day when most would have waited for parts and delayed project. He also did not ska advantage of my lack of knowledge. He could have easily sold me 4 new speakers I didn't need. Honest and trustworthy. I would go back again.
Thank you Glenn , I'm happy for you. And get you sound dreams done ✔️. Any time very welcome.
Rafa and his team did a great job solving a challenge sound issue on our 1997 Defender. It has a large open space so acoustics and wiring can be a challenge. Rafa is an entrepreneur and small business owner, not a big box store. He takes pride in creating a happy customer. Support your local small business
Hi Kent was my pleasure working on this beautiful Land Rover make the car sounds the way you want thank you so much for your business.
No written review provided
Thanks!
Rafa has now worked on 2 of my cars in the last month with the 2nd being this weekend. Rafa bent over backwards to see that I got exactly what I wanted with respect to LED lights, CarPlay installs, and a Drone remote. Total pros and the customer service was excellent. So glad I found Rafa Sound and is team! He's my go to guy now. Thank you, Rafa!
John Wolfe , it's my pleasure to hear that and I hope you enjoy your new car 🚗, Thank you, anytime come in , even to say hello 😀
Excelente atendimento estou extremamente feliz o trabalho deles é impecável ambiente agradável aproveite que o inverno chegou e vem pra cá colocar o seu remote start com aquele preço que cabe no seu bolso por que ninguém merece sair no frio pra ligar o carro ☺️
Thank you July , enjoy your remote start.
I want to say thank you to Rafa to fix my remote start. I thought I have to buy a new one, but he fix it with the very short time and he didn't charge me nothing I'm really happy with your service Rafa. I was really impressed with so many happy customers there always come back for more.
Thank you Lays, You're more than welcome to come back anytime.
These guys are really good and genuine, two of my remote keys malfunction . So these guys order a new one and replace both with a smile.
Thank you so much , any time please come, I will do my best.