Caton Radio
Caton Radio's Business Hours
About
Caton Radio, established in 1929, is a trusted car stereo store in Woodlawn, Maryland. With over 90 years of experience, they specialize in car audio customization, leather interior installations, and remote start systems. The shop has earned a strong reputation for their excellent customer service, particularly through their knowledgeable staff and quick turnaround times, typically less than two weeks for installations and repairs.
Caton Radio's Reviews
Summary
Customers consistently praise Caton Radio for their exceptional customer service, particularly highlighting front desk staff member Sabrina. The business receives high marks for their professional installations, quick turnaround times, and knowledgeable staff. Many customers appreciate their detailed explanations of products and services, and the quality of their installations. The shop has maintained a loyal customer base, with many reviewers being repeat customers for years.
People Often Mention
The staff was wonderful. Even though I have an older car and just needed a basic upgrade, I was treated like a VIP. I will come back
The most consistent business I have ever seen in this area. The information that was given was accurate from one employee to the other which speaks honesty. I will definitely recommend this place for your audio/alarm needs.
The technicians at Caron radio were able to slide me into their busy schedule and install my LED light bars to my undercarriage in one day for my road trip..💯🎆
We're grateful to know that we were able to meet your schedule and complete the installation of your LED light bars before your road trip, James! Feel free to contact us if you need further assistance.
No written review provided
Jeremiah, your 4-star rating is greatly appreciated. We're here for your future needs.
I had remote starter installed. Sabrina on the front desk scheduled it. John called me the day before to confirm it. The technician installed it and it's now the greatest thing to me since sliced bread, especially since it's been cold! Thank you Caton Radio. You R the best and I do recommend you! Five stars.
We're grateful to have you as a customer Keith. Thank you for trusting us with your vehicle! If you need anything please don't hesitate to reach out. Happy Holidays!
Staff did their job perfectly well. Professional front desk lady
We're grateful to know that our team, particularly our front desk lady, met your expectations, Uday! We're here for your future needs.
Not a good company. I had some work done. They made a mistake on insulation. Now trying to charge me extra to fix it.
Mr. Williams! McDonald's, Walmart and the Baltimore City MVA earned Five Stars from you and we earned One Star?! That may be the harshest review to date! We would love to discuss this further if you are interested. Please feel free to give us a call at 410-747-8667. We are a local business that has been family owned and operated since 1929. We are not here to scam or take advantage of anyone. We would love to either find out if we are in the wrong or help clarify why the service you'd like was not in the original scope. We try to limit mistakes, if we made a mistake we will certainly correct it. All of our labor comes with a lifetime warranty. We hope to hear from you!
I took my truck to caton radio and they did a good job the installer show me everything about my alarm and was very nice I will be back.
We're happy to know you had a great experience with our installer and are satisfied with your new alarm system! Providing comprehensive explanations and amiable service is always our aim. We look forward to meeting your future car audio and customization needs.
Had the chance to be helped by 2 different people on 2 separate installs. The first visit in person, I spoke with Nick who was knowledgeable and patient and did not try to rush me into making a purchase. That original experience convinced me to call 4 days later to ask about a second installation. Had the opportunity to speak with Sabrina. Even though it was right before closing on black Friday, she took the time to explain different options for what I wanted without worrying about the closing time. They both followed up with me in case I had additional questions. There are many businesses that can install audio equipment in your car, but working with people like Nick and Sabrina who won't try to take advantage of the customer, make Caton Radio the best.
It's great to know that Nick and Sabrina provided the knowledgeable, patient service you deserve, DLewis. We value explaining options thoroughly without rushing our customers. Their dedication and follow-up support clearly had a positive impact. We're committed to offering you the best car audio equipment and customization. Feel free to reach out for further assistance or questions. We're always here to help.
Great experience Sabrina provided invaluable assistance in selecting an appropriate stereo system.
We're happy to know you had a positive experience with us, Chenelle. Sabrina, a cherished team member, would be pleased to hear you appreciated her stereo system recommendations. Please feel free to contact us for any additional audio assistance.