Best Audio
4865 Jimmy Carter Blvd, Norcross, Georgia 30093
- Praised: Honest
- Praised: Knowledgeable staff
- Praised: Fair prices
- Praised: Quick service
- Praised: Quality work
Photos from Google.
About
Best Audio is a small car stereo shop in Norcross, Georgia, run by Charles. It installs dash cams, backup cameras, speakers, subwoofers, amplifiers and CarPlay head units, and repairs speaker and wiring faults. Walk-ins are welcome and the business also serves Korean-speaking customers.
Services
- Stereo & CarPlay
- Subs, speakers & amps
- Dash & backup cams
- Car audio repair
Listed on Google as: Car stereo installation, Car audio installation, Apple CarPlay installation, Speaker installation, Subwoofer installation, Amplifier installation, Backup camera installation, Dash cam installation, Audio system repair.
Call to ask about anything else.
Business Hours
- Monday9 AM to 6 PM
- Tuesday9 AM to 6 PM
- Wednesday9 AM to 6 PM
- Thursday9 AM to 6 PM
- Friday9 AM to 6 PM
- Saturday9 AM to 3 PM
- SundayClosed
Shown in Norcross local time (Eastern time).
Contact
- Phone
- (678) 882-5900
- Website
- instagram.com
- Address
- 4865 Jimmy Carter Blvd, Norcross, Georgia 30093
Reviews
4.7
104 reviews
- 593
- 45
- 31
- 20
- 15
Summary
AI Generated from Google reviewsThe business receives strongly positive reviews. Customers frequently praise Charles for fast installs, often done in about an hour, and for prices well below dealerships and other shops. Reviewers highlight clean dash cam and backup camera installs with hidden wires, subwoofer and amp packages, and quick diagnosis of speaker and wiring faults. A few reviewers say he gave honest advice that saved them money. Some negative reviews mention a flat refusal to do a CarPlay install over the phone and one labor fee dispute, and the older ones mention an amp that was not secured. Complaints are rare and the owner replies to nearly every review.
- Anonymous Customer
Best price & best quality he just hooked me up And saved me money !
- Anonymous Customer
I dont do reviews at all actually my first review ever, and I have to say hats off to mr charles. He didn’t stop until he properly sourced the problem then he fixed it within an hour got the sound but up and running in my audio system. Not only that he has the best prices in Georgia skip all those other stores you wont regret going to best audio mark my words!
Response from business
Wow, we are incredibly honored to be your first-ever review! Thank you so much for taking the time to share your experience. We are thrilled to hear we could get your audio system up and running so quickly. We appreciate your high recommendation and look forward to helping you again whenever you need us!
- Anonymous Customer
I had stereo issues for long time and Charles was able fix my speaker in the vehicle very quick. He has great customer skills and best knowledge of any sound shop in Norcross. Would tell everyone come there need repairs and imstallation for car audio.
Response from business
Thank you so much for the fantastic review! We know how frustrating long-term stereo issues can be, so we're thrilled we were able to get your vehicle's speakers sorted out so quickly. We really appreciate your kind words about his expertise and customer service. Thank you for proudly recommending us to the Atlanta/Norcross community for repairs and installations!
- Anonymous Customer
Mr. Charlie is very nice and professional. He fixed the wiring in my door so my back speakers would stop cutting out when you close the back door. He fixed it in less than 30 mins and the price was affordable. I will definitely go back. Good job!
Response from business
Thank you for the awesome feedback! Those cutting-out door speakers can be a real headache, so we're thrilled we were able to trace the wiring and fix it up in no time. We appreciate your kind words about our prices and can't wait to see you again next time!
- Anonymous Customer
Definitely wasn't helpful instant no when I asked for car play
Response from business
Hello, it is disappointing to receive a 1-star review based solely on a phone conversation, and NO work was performed. However, we stand by our decision to decline this project, as we prioritize driver safety and vehicle integrity over making a sale.<br><br>As we discussed, your specific configuration poses significant safety risks that our shop is unwilling to take. We remain committed to providing high-quality service that never compromises the safety of our customers.<br><br>Have a good day.
- Anonymous Customer
Great customer service. Fast and efficient.
Response from business
Thanks for the 5-star review, and thank you for choosing us to work on your car! We really appreciate the high recommendation—it means the world to us! See you soon :)
- Anonymous Customer
⭐⭐⭐⭐⭐ Exceptional Service and Professionalism. I had a fantastic experience with Best Audio who installed a Rover Dash Cam in my BMW. Charlie was incredibly pleasant and knowledgeable, taking the time to explain everything clearly. They provided fast service and the prices were very affordable for the high level of work they delivered. If you are looking for professional, honest, and high-quality audio work, this is the place to go. Highly recommended!
Response from business
Thank you so much for the kind words! We are thrilled to hear that you’re happy with the Rover Dash Cam installation in your BMW. We take great pride in providing high-quality service at a fair price, and it’s wonderful to know we hit the mark for you. We appreciate the recommendation!
- Anonymous Customer
Wow, so glad I looked around at reviews before deciding where to go. He hooked me up with 2 12s and an amp and the installation for the price I almost paid for a single 12 inch door swing speaker with none of the supporting parts to hook it up or make it work. My car is thumping, but I can also turn the knob and make it quiet if needed. No wires or anything showing anywhere. The owner is very nice and professional. Highly recommend this shop for any audio or visual needs. Probably bringing my dark horse mustang in next lol.
Response from business
Thank you so much for the 5-star review! We are thrilled to hear that you had a fantastic experience with us. We strive to provide professional and honest service to every customer, and it’s wonderful to know we met your expectations. We appreciate your support!
- Anonymous Customer
Very professional 👏 he did a great job would definitely 👍 recommend any to come here
Response from business
We appreciate the kind words! Our goal is always to provide high-quality work and clear communication at an affordable price. We're glad we could get the job done quickly for you. Thank you for choosing us and for the high recommendation!
- Anonymous Customer
Really cool guy and a really good and fast worker as well. Most definitely recommend to anyone looking for a good job for your sound system and great price and honest. :)
Response from business
Thanks for the awesome feedback! It was a pleasure working on your car. Glad you’re happy with our service and the price. If you ever need anything else, you know where to find us! Have a good day :)
Features & Amenities
Amenities
- Small business
- In-store shopping
- Onsite services
- Assembly service
- Installation services
- Repair services
- Gender-neutral restroom
- Wi-Fi
- Quick visit
- Free parking lot
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payment Methods
- Credit cards
- Debit cards
Questions to ask Best Audio
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