Audio Design of Naples

3920 Progress Ave Unit 104, Naples, Florida 34104

  • Praised: Knowledgeable staff
  • Praised: Fair prices
  • Praised: Great service
  • Praised: Quick service

Photos from Google.

About

Audio Design of Naples is a car stereo store in Naples, Florida, with 15 or more years in car and marine audio according to the shop. It installs sound systems, Apple CarPlay radios, dash cams, custom subwoofer boxes and door speakers in cars, trucks, boats and motorcycles. Reviewers most often name Nick and Evan.

Services

Listed on Google as: Car stereo installation, Car audio installation, Apple CarPlay installation, Dash cam installation, Speaker installation, Subwoofer installation, Amplifier installation, Custom audio solutions, Audio system upgrades, Marine audio installation, Audio system repair.

Call to ask about anything else.

Business Hours

  • Monday9 AM to 5 PM
  • Tuesday9 AM to 5 PM
  • Wednesday9 AM to 5 PM
  • Thursday9 AM to 5 PM
  • Friday9 AM to 5 PM
  • SaturdayClosed
  • SundayClosed

Shown in Naples local time (Eastern time).

Contact

Address
3920 Progress Ave Unit 104, Naples, Florida 34104

Reviews

5.0

330 reviews

  • 5325
  • 41
  • 32
  • 20
  • 12
Read All Reviews

Summary

AI Generated from Google reviews

The business receives overwhelmingly positive reviews. Customers frequently praise courteous staff, quick turnaround and clear upfront pricing on system upgrades, dash cams and CarPlay radios, and many name Nick and Evan. One reviewer says the shop stood behind its work when a dealer questioned his warranty. The few critical reviews are about a subwoofer install that sat for days and an overnight delay on a day the customer had a rental car, and the owner replied to both politely.

  • Anonymous Customer

    Nick and Evan were both quick and knowledgeable. Even complimented my self made amp rack!

  • Anonymous Customer

    Only giving a 3 star for the following reasons , first we dropped our car off in the morning and they were told we had a rental car for the day, they called us at the end of the day , to say they would need it over night , so I extended my rental till the next day , then we came at 10am to give them a little more time and our car wasn't ready when we went to pick it up , had to wait another Hour , then our car didn't start . which has not been a issue . They jumped it not mentioning anything to us. My girlfriend saw them opening up the hood . As my girlfriend was driving home , she noticed the dome light was on , so I figured out that is why the jump was needed. It was left on, I am guessing the whole time they were working on it . When we got home , car won't start , I reached out to them , no answer and no return call that night or even the next day . And nothing even till this day. Me being a business owner I know things happen, but not to call back shows, one of two things , they didn't care after they got paid , or they were worried it was going to cost them. Also asked for instructions on the new radio they installed , was told there were none, and you can find it online. But no information of number of radio installed was even given to me . Really everything comes with instructions . Bottom line , they did a decent job installing the new radio and back up camera , but with no customer service that is a big red flag. And I book the appointment a month in advance , so everything should have been done in one day! By the way I found out it was the battery and it wasn't on them , one phone call would have solved everything!

    Response from business

    Hey James, I apologize your experience fell short of your expectation and what you deserve. I take pride and providing the best service and installation that we can. I sent you a text message from my personal cell phone and would appreciate the chance to talk. <br><br>Please give me a call when you have a moment to discuss what we can do to make things right. -Evan

  • Anonymous Customer

    They took great care of my 2004! New stereo and speakers sound terrific! I will be back!

    Response from business

    Hey James, I’m glad you stopped in and we were able to take care of you. Let us know if you need anything in the future.

  • Anonymous Customer

    Nick was awesome. Fast and professional.

    Response from business

    Hey Jose, thank you so much for giving us an opportunity. I’m glad to hear that Nick took good care of you.

  • Anonymous Customer

    Came in today and Nick was very helpful and professional. Amazing person to do business with.

    Response from business

    Hey, thanks for stopping on and I’m glad to hear Nick took good care of you. I’ll be sure to show him this review. Again, we really appreciate it.

  • Anonymous Customer

    Nick was a great help for any question I had, great experience!

    Response from business

    Hey Griffin, I’m really glad to hear that Nick was able to help you out if you need anything in the future, don’t hesitate to stop on by

  • Anonymous Customer

    Professional and fast service. Will return to shove them do additional work.

    Response from business

    Hey Dan thanks for the review! Let us know when you’re ready for the next upgrade.

  • Anonymous Customer

    I had someone install speakers, subs amp in my truck and it just didn't hit hard and wasn't clear audio. It got distorted when I turned it up. Then I took it to Nick and they guys at Audio Design and I could tell right away my the look on their faces that they have seen this issue before. They cleaned up the wiring and installed the right speakers and amps and tuned it for my truck. When Nick and I hopped in my truck to listen to the new system, a large smile appeared on my face! ...and that smile shows up every single time I get in my truck to experience music the way it should be experienced; you feel it! These guys know what they are doing and it's been a fun experience.

    Response from business

    Thanks Marc! That smile on your face when we fired up the system says it all. We take pride in tailoring every install to what the customer actually wants. After chatting with you for just a few minutes, I knew exactly what kind of sound you were after and I’m thrilled we nailed it! It was a pleasure working with you, and we’re ready whenever you’re down for the next upgrade!

  • Anonymous Customer

    Nick did a great job with my car. I would highly recommend.

    Response from business

    Glad to hear nick took good care of you!

  • Anonymous Customer

    Reasonably priced and great service with a quick turnaround time.

    Response from business

    Hey Aaron, thank you for the support. We greatly appreciate it if you’re needing the Future, you know where to find us.

Features & Amenities

Amenities

  • Small business
  • Onsite services
  • Assembly service
  • Installation services
  • Repair services

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Payment Methods

  • Credit cards
  • Debit cards
  • NFC mobile payments

Questions to ask Audio Design of Naples

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