Gately Audio

5847 Auburn Blvd #2b, Sacramento, California 95841

  • Praised: Knowledgeable staff
  • Praised: Great service
  • Praised: Quality work
  • Complaint: Warranty problems

No photos of this shop yet.

About

Gately Audio is a car audio shop and subwoofer enclosure builder in Sacramento, California. It designs and builds custom subwoofer boxes, including acrylic builds, makes its own subwoofers and amplifiers, ships enclosures nationwide and does installs at the shop. Reviewers often name Bobby, who runs the shop, and several mention its SPL show trucks.

Services

  • Stereo & CarPlay
  • Subs, speakers & amps
  • Dash & backup cams

Listed on Google as: Car audio installation, Subwoofer installation, Amplifier installation, Custom audio solutions, Audio equipment sales, Dash cam installation.

Call to ask about anything else.

Business Hours

  • Monday9 AM to 5 PM
  • Tuesday9 AM to 5 PM
  • Wednesday9 AM to 5 PM
  • Thursday9 AM to 5 PM
  • Friday9 AM to 5 PM
  • SaturdayClosed
  • SundayClosed

Shown in Sacramento local time (Pacific time).

Contact

Address
5847 Auburn Blvd #2b, Sacramento, California 95841

Reviews

4.8

104 reviews

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Read All Reviews

Summary

AI Generated from Google reviews

The business receives strongly positive reviews. Customers frequently praise the build quality and sound of Gately's custom subwoofer enclosures, and many say the boxes arrived well packaged after shipping across the country. Reviewers highlight friendly, quick customer service from Bobby and his team, including Bobby answering the phone himself. A few local customers also praise installs, including a Tesla dash cam. Some negative reviews mention boxes that arrived with wrong dimensions or looked different from the website photo, a defective subwoofer and slow shipping on gear, though one buyer says the dimension error was fixed. The owner replies to most reviews.

  • Anonymous Customer

    They exceeded all my expectations. I included two videos for review, so I’m not going to Glaze Gately Audio in this brief summary—I did it enough in the videos. Watch the video for commentary. Thank you Gately…

  • Anonymous Customer

    It disappoints me to have to write this review because this company is known for building some of the best custom enclosures in the country, and I expected a much smoother experience. I emailed them the exact external dimensions I wanted, along with the target net air volume after displacement, target tuning frequency, my vehicle, and my equipment. My only question was whether they could build an enclosure to those specifications. Instead of a direct answer, I was repeatedly asked for the maximum dimensions of my trunk so they could design something different. I would have been perfectly fine receiving a quote for their own design, but instead I was told I could either pay $1,560 plus shipping in full to enter the design queue or pay a non-refundable $500 just to review a design before placing an order. The communication also left a lot to be desired. Several emails contained incomplete sentences and responses that didn’t seem to address the question I was asking. At the end of the day, I wasn’t asking for a free design. I simply wanted to know if they could build the enclosure to the specifications I had already provided. I never received a clear yes or no, which was disappointing given their reputation.

    Response from business

    Thank you for the feedback. A few clarifications for anyone reading.<br><br>We confirmed in writing that we could work within your external dimensions and that your targets for volume, port area, and tuning were achievable. We also asked, as we do on every single custom build, for your vehicle's trunk opening measurements. This step is critical, not optional: we build enclosures for vehicles across the country that we will never see in person. The customer's own measurements are the only way we can verify that the finished enclosure will load into the vehicle and perform as intended. We have no other means of confirming that information, which is why we ask for it on every order and provide a video showing exactly how to take the measurements. Despite requesting these measurements multiple times over the course of our exchange, we never received them.<br><br>Verification mattered even more in this case because, as you acknowledged in your emails, your specifications were generated with the assistance of AI, and they included details inconsistent with your stated goals, such as calling for MDF construction, a material we do not use. We design from the actual vehicle and the subwoofer manufacturer's recommended specifications, not from unverified numbers, because our name goes on every enclosure that leaves our shop.<br><br>When you asked whether you could pay for design work before placing a full order, we offered exactly that: two hours of design time at $250/hour, credited in full toward the enclosure price if you proceed.<br><br>We stand behind our process, our pricing, and our communication throughout this exchange.

  • Anonymous Customer

    Customer service was phenomenal, box is beautiful, came packaged like it was ready to be dropped out of a plane. An these JLs shocked me how loud they were in this box on 1500watts. Highly recommend.

  • Anonymous Customer

    This box is, without a doubt, the strongest, most beautifully built subwoofer enclosure I have ever seen. Calling it a “subwoofer box” honestly doesn’t do it justice—it’s a true piece of craftsmanship and a work of art. From the moment I placed my order, the customer service was incredible. I received a personal thank-you text followed by another message to make sure the subwoofer I planned to use would actually work in the enclosure. Instead of just taking my money and shipping the box, the team at Gately Audio took the time to research my specific subwoofer and let me know that the enclosure I ordered was actually larger than what the manufacturer recommends. They explained that running my subwoofer in a box this large could potentially damage it—something I had no idea about. That level of honesty and care is incredibly rare these days, and I’m so grateful they took the time to help me avoid a costly mistake. They also made sure the cutout for my subwoofer was machined to the correct size so everything would fit perfectly. It’s attention to details like this that makes you feel like you’re part of the car audio community instead of just another customer. When the box arrived, I was absolutely blown away. The build quality is second to none. Every joint, every edge, every detail is flawless. You can tell this enclosure was built by people who genuinely care about their work and take pride in what they create. I’m beyond happy with my purchase, and Gately Audio has earned a customer for life. If I ever need another enclosure or anything else they offer, I won’t even look anywhere else. Thank you, Gately Audio, for building such an incredible product and for treating your customers with honesty, respect, and genuine care. If I could give more than 5 stars, I absolutely would. This deserves 100 stars out of 5. Box 15 in 4.75cf sub up port back Car 2024 Mazda Cx-30

  • Anonymous Customer

    Love what they doo

  • Anonymous Customer

    Amazing box. I ordered a enclosure for my Sundown U15, and when I received, some of the dimensions were wrong. Bobby contacted me and sorted out the issue without any issue and the new box is exactly what I was looking for. I have had it for about 2 months now and it continues to impress. Thanks guys!

  • Anonymous Customer

    Great customer service, got me prices on a custom acrylic box build within a couple minutes, can’t wait to work with these guys

  • Anonymous Customer

    I wanted a Gately enclosure for a long time. I finally pulled the trigger and ordered the one listed on their website as 4.0 cubic foot 2x12. What made this box stand out to me was the woofer placement. They have a staggered look to them in the picture provided and I really liked the look. After my box finally arrived I was shocked to see what I got vs what I ordered was COMPLETELY different. It looked nothing like the box in the picture. Very disappointing. I did contact Gately immediately and the gentleman I spoke to just said he was sorry and that they haven't updated the pictures on their website. No solution offered just an apology and a very expensive enclosure I didn't order. Someone even called me prior to the build to confirm what woofers I would be using. But never bothered to mention I wouldn't be getting the box I ordered on their website. Order #4702

    Response from business

    Have you contacted Gately Audio about this ?

  • Anonymous Customer

    This guy enclosures is awesome!!!! 5 star rating 4 sho💪🏿

  • Anonymous Customer

    Awesome product and service. Thanks, Bobby and the team.

    Response from business

    Thanks Eddie. Reach out if we can answer any questions, we got you.

Features & Amenities

Amenities

  • Small business
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Onsite services
  • Installation services

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Payment Methods

  • Credit cards
  • Debit cards
  • NFC mobile payments

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