CarTronics
CarTronics's Business Hours
About
CarTronics is a well-established car stereo and automotive electronics store located in Madison, Tennessee. With over 43 years of family-owned operation, they specialize in professional installation of car audio systems, remote starters, and various automotive electronics upgrades. The business has built a strong reputation for their technical expertise, quality workmanship, and exceptional customer service.
CarTronics's Reviews
Summary
Customers consistently praise CarTronics for their exceptional service, technical expertise, and professional installations. Many reviewers highlight the knowledgeable staff, particularly mentioning Robert and Danny by name. The shop receives high marks for their work on various installations including stereo systems, remote starters, and backup cameras. Customers appreciate their clear communication, fair pricing, and quality workmanship. While the vast majority of reviews are positive, a few isolated incidents mention communication issues or needed repairs.
People Often Mention
Great service and help with my dash cam purchase and installation.
Thanks for the great review, Christy! We appreciate your business! Enjoy your new dash cam! -Team CarTronics
I got speakers for my front cap of my truck , fix a blown speaker on the passenger side door ... I thought if I'm replacing one replace them all. things I noticed one I didn't get my old speakers from the replacement, and now after 3 maybe 4 weeks I noticed the my driver side speaker isn't working at all so now I have to go back and hope they will fix this issue. I don't think I'll be back here after I hope the driver side is fixed Update: My truck speakers were fixed. It took less then 30 minutes, but first off it was a "clip" issue with the speaker but i still had to spend day my off getting it fixed and when I entered the establishment I was instantly questioned and called out about my review in front of everyone in the store. I will not go back.
Hi Michael, I spoke with Robert and he said he spoke with you already and made a plan to get your truck back as soon as you were able to bring it. We strive for excellent customer service and we're here waiting to help remedy any issues you might be having. -Team CarTronics *Update- We are sorry you feel that way, Michael. We were just confused as to why you would leave a negative review ( twice) when we were just trying to help you get your issues with your system resolved. We do wish you the best.
Huge thanks to Danny, Robert, and the other staff at the Rivergate location. They promptly responded to my inquiry regarding a new monitor and back up camera and even worked to fit me in same day. Knowledgeable and professional from start to finish. Looking forward to future business with this crew at Cartronics Rivergate.
Thanks for the awesome review, Blake! We appreciate your business and yes Danny and Robert are awesome!-Team CarTronics
Excellent customer service. Went in to get a dash cam installed, they were very knowledgeable and answered every question I had. Would definitely recommend them!
Thanks for the great review Terri! We appreciate your business! -Team Cartronics
Robert is a great person, salesperson, very knowledgeable and got me a great system installed in my truck and just in time for my date with Reese Witherspoon! π kidding about the date part. Thanks Robert! Danny was, also, very nice! I only met the installer briefly. He was very kind, as well, and obviously did a great job!
ha! Love it- whoever gets to ride in your truck with your new system is a lucky person! Thanks for coming in! Team Cartronics
Being a native of Hendersonville, I used to regularly cruise Rivergate Mall on Friday and Saturday nights in the early 90's in my low rider Mustang. I thought I was cool, rocking (4) 12" Rockford Fosgates in a system that was largely built by me and my friends. Since that time, I've had on my bucket list to have a system professionally installed by Cartronics. However, college, marriage, career and having a child altered my priorities, as they should have. Maybe it is a mid-life crisis at this point, but after 30 some odd years, I was finally able to check that Cartronics dream off my bucket list. The bar was set pretty high for themβ¦30+ years of wanting to have that professionally installed system by them. When I went to hear it for the first time, I was blown away, almost literally. Looks and sounds AMAZING. Robert and the pros at Cartronics exceeded all of my expectations, from customer service, to knowledge, to expertise, to value and to quality work. All top notch. I highly recommend going to see Robert and the pros at Cartronics. Very solid decision and I couldn't be happier.
Love this! Everyone should have that experience when they get in to their vehicle! We appreciate your business and hope we get to work with you again in the future! -Team CarTronics
Came in without an appointment. Asked for a car remote starter, and the front desk showed me the selection of their options and answered my questions about what the differences are. Very easy and friendly staff to work with and no sales pressure of getting something more expensive. They told me the full cost up front and didn't take payment until the work was completed. When I picked up my vehicle they went out with me and showed me how to start the car and let me know how it works.
Remote starts are the best! We hope you are enjoying your new upgrades and hope to work with you again in the future! -Team CarTronics
No written review provided
Thank you for the 5 star Micheal! Team CarTronics
Austin is the man and very technical!
Thanks Martin! We appreciate your business! -team CarTronics
Very professional. And get your work done in a timely Manner
Thank you Lawrence! We appreciate your review and your support! -team CarTronics