Custom Sound and Image
Custom Sound and Image's Business Hours
About
Custom Sound and Image is a premier car stereo and electronics store located in Ankeny, Iowa. With a strong reputation for excellence in audio installations and customization, they specialize in car audio systems, remote starts, and boat audio upgrades. Their team, led by Aaron and Sara Bakerink, is known for their exceptional customer service, technical expertise, and attention to detail in every installation, making them a trusted choice for vehicle audio and electronic upgrades in the area.
Custom Sound and Image's Reviews
Summary
Customers consistently praise Custom Sound and Image for their exceptional service, technical expertise, and high-quality installations. The business receives particular recognition for their work on car audio systems, remote starts, and boat audio installations. Clients frequently mention the owner Aaron's knowledge and helpfulness, as well as the shop's attention to detail and clean installation work. The business maintains excellent communication throughout projects and is noted for their fair pricing and timely service delivery.
People Often Mention
They installed a Kenwood head unit, back up camera, and a Kicker powered sub in my 2005 Tacoma. The price wasn't cheap, but you get what you pay for. Aaron was great to work with, and helped me decide what would work best for my situation. The result was even better than I had hoped. I would definitely recommend Custom Sound and Image if you want high quality professional installation.
Hi Chris, Thank you for the awesome review! We're glad to hear you're loving your new Kenwood head unit, backup camera, and Kicker sub in your Tacoma. Aaron takes pride in helping customers find the perfect setup, and we're happy to hear the results exceeded your expectations!
Aaron and Sara are the best people and 2nd to none in quality and time frame! 100% recommend for everything they do!
Wow, thank you so much! We truly appreciate your support and kind words. It means the world to us to have customers like you who trust us with their vehicles. We'll always do our best to provide top-notch quality and service—can't wait to help with whatever you need next! 🚗🔊💨 – Aaron & Sara Bakerink
Great shop here. Had these guys add a sub and amp to a '23 Tundra. Very clear that Aaron and his team know their stuff. Nailed the equipment recommendation. Great communication throughout. Tom Sawyer/Rush was the test drive on the new system. Brought a BIG smile! So pleased with the install and final product. Highly recommend.
Hi Steve, Wow, thank you for such a kind review! It means the world to us to hear that you're so pleased with the work we did on your Tundra. Helping you find the perfect sub and amp, and knowing that Tom Sawyer brought a BIG smile, is what it's all about for us!
100% recommended. I walked in looking to upgrade my sons sound system. Aaron walked me through every option and got us set up. Customer service is top notch. The system sounds incredible.
Hi Rory, Wow, 100% recommended? That's the kind of math I like to hear! 😂 I really enjoyed walking you through all the options and getting your son set up with an incredible sound system.
Excellent customer service. They were done with my stereo instal super quick. The instal looks amazing!! My first call for any upgrade!
Hey Jake, Man, your support always puts a huge smile on our face—thank you! It's awesome to hear you're happy with the stereo install and the quick turnaround. Knowing we've earned the spot as your first call for upgrades really means the world to us.
I know I ended up causing my Jeep to take longer than expected, but appreciate Aaron and Sara working with me and always being easy to talk to. Aaron answered all my questions and was super helpful. I will be back for additional upgrades. I had dashcams, stereo and outside lighting installed.
Hi Shana, Wow—thank you for such a wonderful review! It was a pleasure working with you and your Jeep. Sara and I both enjoyed helping you with the dashcams, stereo, and lighting upgrades. We're so happy to hear we could make your experience smooth and enjoyable!
These guys are very knowledgeable and have the ability to answer questions along with great advice! Very satisfied with the work they did!!! Great communication, service and detail on the work they did!!!
Mark, Thank you so much for sharing this feedback with us! We're thrilled to hear that you're happy with the work and felt well taken care of. Great communication, service, and detailed work are what we aim for, so it's fantastic to know we delivered on those for you!
Aaron was incredibly helpful and knowledgeable getting me set up for doing my own install. Very friendly and would recommend to anyone to go here
Ashton, Thanks so much for the fantastic review! We're thrilled to hear that Aaron was able to help you out and provide some solid guidance on your install. Even if we didn't do the install ourselves, we're always here to lend a hand and make sure you have what you need.
Custom sound and image did a fantastic job on a tricky install! Coming from a previous car audio background i was impressed by the clean install along with great pricing! Would definitely recommend!
Steve, Thank you so much for the awesome review! Coming from someone with car audio experience, your feedback means a lot to us. We're glad we could tackle that tricky install for you and keep it clean while staying within budget.
If you need any upgrade to your sound system for your boat, truck, sxs, cars. I would recommend these guys 100x over to anyone. Aaron was extremely flexible with my schedule as I work out of state and was able to get me in when I was available, staying after close an hour so speak to him. You don't find that much anymore, and it goes a long ways in my book. He went above and beyond for what I wanted for my boat and followed my little wishes to a T! Extremely personable and genuine guy. He took the time to show me exactly how to adjust my amps if I were to ever encounter problems or changing tuning. Can't say enough how great this business is! THEY KILLED IT!!
Levi, wow—thank you for this amazing review! We're pumped to hear how much you loved the experience! Working around your schedule and getting things just right on your boat's sound system was absolutely worth it.