Aspen Sound
Aspen Sound's Business Hours
About
Aspen Sound is a well-established car stereo store in Coeur d'Alene, Idaho, specializing in automotive audio installations and upgrades. With over 430 reviews and a 4.5-star rating, they're known for their professional installations of car stereos, remote starters, and backup cameras. Their experienced team provides expert consultation and installation services for both vehicles and boats, with a strong focus on customer satisfaction and quality workmanship.
Aspen Sound's Reviews
Summary
Customers consistently praise Aspen Sound for their professional service and quality installations. Many reviews highlight their expertise in remote start installations, stereo upgrades, and backup camera installations. The staff, particularly Kenny, Kobe, and Bryce, receive frequent positive mentions for their helpful and knowledgeable service. While most experiences are positive, a few customers reported issues with installations requiring follow-up fixes.
People Often Mention
Great customer service. Taken care of right away with Kobe. Will always come back here
Appreciate it, Keaton! Glad Kobe got you taken care of quickly. We'll be here whenever you need us!
Excellent service, friendly helpful staff with refreshing honest assessment of customer's preferences and additional technical assistance that was really wonderful - highly recommend!
Thanks, Jenni! Glad to hear you had a great experience with our team. We always aim to provide honest advice and helpful service, so we really appreciate the recommendation. Let us know if you ever need anything else!
Took my son's jeep in to repair/replace the back up camera that wasn't working. Kobe got me in one weeks time and the camera was replaced and wiring that was frayed was fixed within a couple of hours. Great service all around and a great price.
Thanks, Alan! We're glad we could get your son's Jeep taken care of. Kobe and the team appreciate the shoutout! We always aim for quick, quality service at a fair price, so it's great to hear you had a smooth experience. Let us know if we can help with anything else!
The best service ever. I totally recommend this place!
Thank you, Jan! We're thrilled to hear you had such a great experience. Your recommendation means a lot to us—let us know if you ever need anything else!
No written review provided
Thank you, Kelsey! We appreciate your 5-star review! If there's anything we can help you with in the future, don't hesitate to reach out.
Just a vehicle drop off.
Thank you, Ed! We appreciate you stopping by and trusting us with your vehicle. Let us know if you need anything!
Came in to schedule to have a backup camera installed in hubbies truck. They said they have time today. Awesome. Installed it in about an hour and half. The gentleman, I can't remember his name, showed hubby how to use it. Everyone there is very nice. A huge THANK YOU. Hubby is excited and completely satisfied.
Thank you, Dawn! We're glad we could get the backup camera installed quickly and that your husband is happy with it. We appreciate your kind words about our team—let us know if you ever need anything else!
No written review provided
Thank you for the 5 stars Johnny! We appreciate your business.
Spent thousands here with 1 full sound system and remote start in one car and a sub/amp and remote start in the other. First car blew every part they installed within a week. You don't install a $2k sound system to keep it below talking volume but because of their wiring that's all it took to blow a speaker. It took another shop 2 days and another $1k just to fix the mess of wires these guys left. it never blew another speaker after that. I was in your shop almost weekly letting you guys try to get it right....you never did.
Hi Naomi, we're deeply sorry to hear about your experience. It's clear we fell short of your expectations and did not deliver the quality of work we strive for. Your concerns about the installations, wiring, and the impact on your vehicles are taken very seriously, and we apologize for the frustration and inconvenience this has caused.
You don't get what you pay for.
Hi Adam, my apologies you didn't get the experience you wanted, we will reach out to you and make it right for you.