S&M Car Audio is a specialized car stereo store located in Hammond, Louisiana, offering professional audio system installations and repairs. With a focus on quality service and customer satisfaction, they provide comprehensive car audio solutions including system installations, repairs, and a wide selection of audio equipment.
Customers generally praise the quality of service and installations, with many positive experiences regarding their warranty work and customer service. Some complaints focus on pricing issues and warranty policies, with a few negative experiences regarding communication and parts availability.
Did a good job on my 74 riviera gs I'll be back
Thank you for the great review! Hope to see you again.
It was a little expensive. I found the same radio on amazon for 30$ cheaper
Got my new audio system done here. Service was great. Found a small issue the next day, brought it in and it was fixed no questions asked!
Thank you for leaving an amazing review. Glad to see you have enjoyed your experience and will hope to see you again!
Amazing service. Very nice and helpful employees.
Thank you for leaving a great review. We're glad that you enjoyed your service and hope to see you again soon!
Do not shop at their place!!! I ordered a dash/ back up camera in October. Had it installed and it was defective. They removed to have it exchanged, it finally after almost 4 months they called me to come in for the replacement camera. The installer broke the camera during installation and then wanted me to buy a more expensive camera. I told him I was done after waiting all this time. I wanted my money back. They returned the camera cost but not the labor after he broke it himself. I left with no camera and and no money. Do not give this business your money. I will let as many people can. Or to buy here.
No written review provided
Thank you for your review. We hope you had a great experience and see you again!
Worst place for audio ever, owner is to busy texting on her phone. Went to buy material for my audio system and I'm told they don't sell wire or RCA's
Sorry to hear about your experience. If you would like I am the manager and would help you get the products you need.
Awesome service for all your audio needs !
Thank you for leaving a great review. We hope to see you again soon!
The business here is awsome they have respect for all the customers. They have helped me with all of my audio problems on my truck and their installation times are very short overall great store.
Thank you for leaving a great review. We hope to see you again soon!
Purchased a DS18 Radio and had it installed 3/11/22. Radio had issues with losing sound and cutting off and was told that I have to contact DS18 warranty and pay to send it back myself. Even though they are a dealer and warranty charges 20 percent deduction if not in original box and you have to do without a radio to see what they want to do just bought another DS18 from Amazon no problem from this one would not recommend S&M because they don't warranty the items you purchase from them with in 5 months of purchase.
Sorry to hear about your experience. We do 3 month store warrant if installed here at S&M. The warranty is shown at the register and on the receipt. If you have any further question please contact us. Have a bless day!