Universal Car Audio and Cell Phones is a well-established car audio and cell phone store located in Indianapolis's International Marketplace area. With over a decade of experience, they specialize in car audio installations and mobile electronics, earning a strong reputation for professional service and honest customer interactions. The business is known for their competitive pricing, expert installations, and personalized customer service, particularly highlighted by the owner Sam's attention to detail and willingness to guide customers through their purchase decisions.
The business has maintained a strong positive reputation with customers consistently praising their professional service, fair pricing, and expertise in car audio installations. Many reviewers highlight their long-term relationship with the business, some spanning over 10 years. The owner, Sam, is frequently mentioned for his helpful attitude and clear communication. Installation quality and customer service are recurring themes in positive feedback.
Great servic.
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Professionally they get the job done⭐⭐⭐⭐⭐
Awesome products and service. Took in my 2003 Sequoia for an aftermarket refit. Amazing updated touch screen unit. I was informed perfectly and given several options. Install took less than two hours. My 21 year old SUV is styling. Thanks Team Universal!
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Best car audio Store. Reasonable prices and great customer service. Sam is very helpful and guide thru the whole process and answer all the questions very clearly and in simple Terminology.
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It's a great place to get your audio and Sam is very good at getting you setup
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I was very impressed with Sam's communication, made me feel like I was important. I am happy with the system he installed so far no problems. When I had questions he was happy 2 help and didn't make me feel like I was bothering him. Prices were all across the board (about) the same, I was more concerned I found someone who knew what they were doing that cared.
Thank you Nicole for sharing your positive experience. We strive hard to provide excellent customer service.